Ratings based on 927 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Expedia
It was all good
Comment from Hotel Management
Feb. 19, 2024 by Nate, Hotel Management
I'm delighted you enjoyed your stay with us so much. We hope to host you again should you return to the area.
by A traveller
Posted Feb. 10, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Nate, Hotel Management
I'm glad you enjoyed your stay with us. We hope you choose our hotel again in the future.
by A traveller
Posted Feb. 6, 2024 on Expedia
When we arrived. Workers were smoking Marijuana,front entrance and hallways smelled horrible. Worker proceeded to tell me they would charge us $250 if we smoked in the rooms. I asked him ifbthat included pot that was being smoked in the main entrance, he just smirked at me. Got to the room. Dirty sheets on the bed. Pillows and mattress was all lumpy. We requested a new room and got one which was slighty better. Outside in parking lots,cars parked with 4 flat tires. Very unsafe area. Continetal breakfast, there was no milk for coffee or cereal, creamers were outdated by a week and all sour, sell of Marijuana all over hotel. Outside appearance looks great, inside us a nightmare. Worst hitel ever stayed in!!
Comment from Hotel Management
Feb. 7, 2024 by Nate, Hotel Management
Let me begin by apologizing for what seems to be a very poor stay with us. After investigation it appears there are a few misconceptions. We do not allow smoking of any type in our hotel. This policy is stated at entrances and in other places. It is also included on the registration form, as you noticed and pointed out during check in. Unfortunately, we have occasional guests who disobey the rules. In fact, that particular night, two different rooms were charged for non compliance and asked to leave. The worker in question at time of checkin was seen having a conversation in full camera view inside and near the front desk for roughly 30 minutes prior to your checkin. Thank you for bringing all these issues to my attention, I will be sure to address each in order to improve for future guests.
by A traveller
Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Jan. 29, 2024 by Nate, Hotel Management
I'm sorry you did not enjoy your stay with us. I'm not sure what went wrong, but we will try to improve for future guests.
by A traveller
Posted Jan. 27, 2024 on Hotels
Could have been a little less weedy smelling but otherwise was ok
Comment from Hotel Management
Jan. 29, 2024 by Nate, Hotel Management
Thank you for your business. We will continue to remove those found smoking in our hotel. Unfortunately, some choose to not follow the rules, making our job of providing a safe and healthy place to stay much more difficult. I'm sorry one of these people made your stay less enjoyable than it should have been.
by A traveller
Posted Jan. 27, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by Nate, Hotel Management
I'm glad you enjoyed your stay with us. We hope to host you again in the future.
by A traveller
Posted Jan. 26, 2024 on Expedia
This is an average hotel with average amenities. The front desk staff Jay was awesome. He was super friendly and helpful. We come to shop and he was great with directions and suggestions. The breakfast was great, didnt expect waffels.
Comment from Hotel Management
Jan. 26, 2024 by Nate, Hotel Management
I'm glad you enjoyed your stay with us. I'll be sure to share this with Jay. We hope to host you again should you return to the area.
by A traveller
Posted Jan. 22, 2024 on Expedia
The property is in good area ,the furniture bathroom needs update .the breakfast was good fresh bread and bagels were individual bags.staff was helpful.
Comment from Hotel Management
Jan. 22, 2024 by Nate, Hotel Management
I'm glad you enjoyed your stay. We hope to see you again next time you travel here, always glad to see happy travelers.
by A traveller
Posted Jan. 22, 2024 on Expedia
It was an older dated hotel. But is was clean and basic.
Comment from Hotel Management
Jan. 22, 2024 by Nate, Hotel Management
I'm very glad you enjoyed your stay with us. We hope to host for you again in the future.
by A traveller
Posted Jan. 4, 2024 on Hotels
Comment from Hotel Management
Jan. 8, 2024 by Nate, Hotel Management
Thank you so much for your recent stay. I'm glad you enjoyed your time with us, we hope to host you again in the future.
