Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mars 2021 sur Expedia
par un voyageur
Publié le 23 sept. 2019 sur Hotels
par un voyageur
Publié le 10 mars 2024 sur Expedia
The motel is about 60 feet from the hwy so if the fan is off on the heating/cooling unit you can hear the hwy and it sounds like you sleeping in the middle of the road . Otherwise it's was a fine motel with a restaurant and bar on the property.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Red Roof Management, Gestion de l’hôtel
Thank you for taking the time to leave a review, Tom. The staff and I at the Red Roof Inn Grand Junction appreciate your 4/5 score following your stay. I am happy that your stay was fine and you appreciated the restaurant and bar on the property. However, you stated that the noise from the highway dampened your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. With thanks, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 mars 2024 sur Hotels
Clean and quiet!
Commentaires de Gestion de l’hôtel
4 mars 2024 par Samantha Rediresponse Specialist, Gestion de l’hôtel
Dear Tim,Thank you for taking the time to write a review of your stay at the Red Roof Inn Grand Junction. It's great to hear that you were pleased with our clean facility and quiet environment. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieve that with your visit, prompting your perfect score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Red Roof Management
par un voyageur
Publié le 3 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Samantha Rediresponse Specialist, Gestion de l’hôtel
Thank you for your rating, Ed. The staff at the Red Roof Inn Grand Junction and I appreciate your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
par un voyageur
Publié le 29 févr. 2024 sur Expedia
I asked for a room that didn't smell of cigarettes.Got one.The heat wasn't on
Commentaires de Gestion de l’hôtel
1 mars 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your feedback with us, Rickey. The team at the Red Roof Inn Grand Junction was pleased to see your 4/5 score. However, you made mention of the unfavorable room odor and that the heat wasn't on.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management
par un voyageur
Larger Room than expected
Publié le 28 févr. 2024 sur HotelsCan’t beat the price. Surprised at the large size of the room! Nice to have a kitchenette.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
The team at our Red Roof Inn Grand Junction would like to thank you for sharing your feedback with us, Kimberly. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our unbeatable prices, along with our kitchenettes and our surprisingly large rooms delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,Red Roof Management
par un voyageur
Publié le 27 févr. 2024 sur Expedia
I was surprised at Red Roof having a below average motel. Since we have two small dogs I always look for a motel with outside doors. This motel had outside doors. The room needed a paint job. The pillows were very hard. The water coming out of the shower would change from hot to cold. It still wasn't cheap over 80.00 not including tax, etc. The reception young woman could have been a bit more cordial. Instead of saying "do you have a reservation" looking elsewhere; could have been something more friendly. Our room was not close to our car. I wouldn't stay there again.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thanks for sharing your feedback with us, Nancy. The team at our Red Roof Inn Grand Junction was saddened to see that we failed to provide you with a satisfactory stay. You stated that the room needed paint and the prices were not to your liking, which hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We wish you all the best in your future travels.Best wishes,Red Roof Management
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Hello Rachael, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN GRAND JUNCTION and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management
par un voyageur de Cypress
Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Hello Roxanna,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Grand Junction. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
