Ratings based on 930 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 10, 2024 on Expedia
1 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 9, 2024 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 4, 2024 on Expedia
3 out of 5
by A traveller

Aesthetically Great But...

Posted Feb. 1, 2024 on Hotels
The location is awesome. The room was beautiful and spacious. Beds were fairly comfortable, on the soft side. Everything was eco-concious which is nice. However... when my son tried to take a shower and was trying to figure out how to adjust the water temp, it ended up making a horrible loud noise. My husband figured out that he had turned it towards cold and that's what caused it. So we figured out how to stop it, but for about 5 minutes it was just awful and not a good start to our stay. The bigger problem was that there was no real way to adjust the temperature of the room. There was a thermostat. I turned it down to 68. But the temp of the room stayed at 74 degrees all night. That is too hot to sleep! My whole family slept horrible because of that. Unless this is addressed, I'm afraid we will look elsewhere for a hotel room next time we are in the area.
2 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 28, 2024 on Hotels
4 out of 5
by A traveller

Posted Jan. 28, 2024 on Hotels
It was ok. I'm not a fan of having to turn on all the lights just to go to the bathroom in the middle of the night
3 out of 5
by A traveller

Overpriced

Posted Jan. 27, 2024 on Hotels
Very small room, okay for overnight; horrible wi-fi connection; parking on the street is one hour metered parking, otherwise $24 in structure, overall not worth the price
1 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 26, 2024 on Expedia
1 out of 5
by A traveller

Posted Jan. 22, 2024 on Expedia
Comforter wasn’t washed. Shower flooded all over bathroom floor. Took over an hour to get towels. No carpet in room anywhere so during winter water tracked everywhere in room. No hanger closet or dresser. Entire room was the size of a closet.
2 out of 5
by A traveller

Disappointed

Posted Jan. 2, 2024 on Hotels
There was no room service, the front desk didn’t want to clean our room. We had to ask for them to clean. They didn’t hardly have any towels available. They offered no usual hotel accommodations like even lunch snacks or even bottled water. I was heavily disappointed at the level of service and basic customer service at this place.
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