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Infinity City Boutique Hotel

3.0 star property
3-star hotel near Agios Titos Church

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Photo gallery for Infinity City Boutique Hotel

Junior Suite, 1 Queen Bed, Sea View (Junior)
Property video
Point of interest
Designer store
Junior Suite, 1 Queen Bed, Sea View (Junior)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Ariadnis 9, Heraklion, 71202
  • Place, Heraklion Archaeological Museum
    ‪3 min walk‬
  • Place, Heraklion Loggia
    ‪3 min walk‬
  • Place, Heraklion Port
    ‪9 min walk‬
  • Airport, Heraklion (HER-Nikos Kazantzakis)
    ‪5 min drive‬

Room options

View all photos for Basic Room, 1 Bedroom, Partial Sea View

Minibar, in-room safe, desk, soundproofing

Basic Room, 1 Bedroom, Partial Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Partial sea view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (for Single Use)

Standard Single Room (for Single Use)

Standard Single Room (for Single Use)

9.0 out of 10
Wonderful
(2 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, desk, soundproofing

Triple Room

7.6 out of 10
Good
(5 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 Queen Bed, Sea View (Junior)

Junior Suite, 1 Queen Bed, Sea View (Junior)

Junior Suite, 1 Queen Bed, Sea View (Junior)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Heraklion

Seaside stay .Within a 5-minute walk of this Heraklion hotel, you'll find Agios Titos Church and Heraklion Archaeological Museum. Heraklion Loggia and Morosini Fountain are also within half a mile (1 km).

What's nearby

  • Heraklion Archaeological Museum - 3 min walk - 0.3 km
  • Agios Titos Church - 3 min walk - 0.3 km
  • Heraklion Loggia - 3 min walk - 0.3 km
  • Koules Fortress - 5 min walk - 0.5 km
  • Heraklion Port - 9 min walk - 0.8 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 13 min drive

Restaurants

  • ‪Café Marina - ‬5 min walk
  • ‪The Whistler - ‬4 min walk
  • ‪Queen Boutique Desserts - ‬2 min walk
  • ‪Breakfast Terrasse - ‬3 min walk
  • ‪Kouzeineri - ‬2 min walk

About this property

Infinity City Boutique Hotel

3-star hotel near Agios Titos Church
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Infinity City Boutique Hotel also features tour/ticket assistance, coffee/tea in a common area, and express check-in.

This 3-star Heraklion hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Dining venue
Infinity City Boutique Hotel offers 21 accommodations with minibars and laptop-compatible safes. Plasma televisions are featured in guestrooms.

Bathrooms include showers and hair dryers. This Heraklion hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

No Boutique Certification - This property has not received an official certification as a Boutique Hotel under the Hellenic Chamber of Hotels' Boutique Hotel certification scheme.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Infinity Hotels mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from December 1 2025 to March 1 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
  • COVID-19 testing fee (PCR screening): EUR 50 per person, per stay.
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 15 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. The property requires all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay).

Property Registration Number 1039K134K3279201

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Infinity City Boutique Hotel Heraklion
Infinity City Boutique Heraklion
Infinity City Boutique
Infinity City Hotel Heraklion
Infinity City Boutique Hotel Hotel
Infinity City Boutique Hotel Heraklion
Infinity City Boutique Hotel Hotel Heraklion

Infinity City Boutique Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 325 reviews
Rating 8 - Good. 106 out of 325 reviews
Rating 6 - Okay. 28 out of 325 reviews
Rating 4 - Poor. 8 out of 325 reviews
Rating 2 - Terrible. 4 out of 325 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Terrance Martin

Stayed 1 night in Oct 2025

8/10 Good

Haofei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful. The breakfast was good. Many options, healthy and tasty. The room was comfortable but the washroom was tiny. The hotel is near the old town, about 5 minutes walking. But the area around the hotel was a little dirty and dark at night. It was tough to get to the hotel from the port by walking. I had to climb a long steep slope with a wheeled suitcase. The sidewalk was narrow, so had to walk on the vehicle road. So when returning to the port from the hotel, I decided to call uber (just 5 minutes driving) but no drivers would accept the request.
Stayed 2 nights in Oct 2025

4/10 Poor

DAVID

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Communication from hotel staff not good. Asked twice for additional bedding which they confirmed but never provided.
Stayed 3 nights in Oct 2025

8/10 Good

Marc-Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for one night at Infinity city hotel to take our ferry the next morning. It was well located closed to the port and in the old town. The Hotel was all good, but our standard room was a bit small. Also the breakfast was OK, but not as good as what we have had in other hotels so why we gave 4 stars.
Stayed 1 night in Oct 2025

4/10 Poor

Anastasia

Disliked: Amenities
Hotel seemed run down, room wasnt like the pictures, they tried to rebook me to a eprse hotel on the day of my reservation due to a plumbing issue, very frustrating endeavor.
Stayed 1 night in Sep 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and helpful. Location is excellent. Breakfast has limited variety and choice. Bathroom is rather small. Room itself is quite spacious. Supermarket is nearby and hotel is close to city center.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paivi

Stayed 1 night in Aug 2025

2/10 Terrible

Liubov

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived midnight and couldn’t get my room since there were nobody and no information. I had to go another hotel.
Stayed 1 night in Aug 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Staff is very pleasant and attentive. The view from our room was lovely, and the room itself was so nice and had every convenience. It is walkable to the city center which was so convenient. The only issue we had was our plane was delayed and we did not arrive until after midnight. There is noone at the front the front desk after 10pm and the doors are locked. I made a terrible mistake and had booked missed booking the night of our late arrival and had only booked the following day. There was a phone number on the door to call for assistance. While the attendant was very kind he was unable to assist us. Luckily I was able to find a hotel online only two blocks away with a room available and a person on site at the front desk to assist us. The following day our check in went smooth and everything was good. So as long as you don't make a mistake and you check in before 10pm this hotel is definately a five star.
Stayed 1 night in Aug 2025

4/10 Poor

idil

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel looks nothing like the photos. They’re taken with flattering angles, lighting, and likely editing. In reality, it’s more like a budget guesthouse. Our room had a strong sewage smell coming from the bathroom. The shower was broken and had no holder. Although it was fixed after we complained, it should’ve been checked in advance. The bathroom trash was full when we arrived — clearly not cleaned properly. The location is shown as central, but it’s actually in a residential area just outside the true city center. Yes, everything is close here, but this place is not in the center as implied. Breakfast is repetitive — same every day. Omelets always included meat, so no vegetarian option. The so-called sea view is mostly blocked by neighboring houses. The balcony isn’t really usable unless you smoke. The hotel is old and in poor condition overall. If you’re expecting a simple guesthouse, it might work. But based on the photos and price, we expected much better. We left disappointed — especially due to the smell and misleading presentation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel in great location. Walkable to ferry port and town square with lots of cafes and shopping. Staff was very friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location within walking distance to port and restaurants.
Stayed 1 night in May 2025

10/10 Excellent

Yen, Mechanicsville

Travelled with partner
Very close to the beach. Parking is tight ( but that is true for most hotels there). A short walk and you can hit the town square- incredible choice of food and drink..excellent breakfast. Also you can walk to the ferry which is very helpful
Stayed 1 night in May 2025

10/10 Excellent

Yen, Mechanicsville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a great location. Close to everything. The staff is super nice. Highly recommended.
Stayed 1 night in May 2025

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, quick to get to the main sites and also a 15 min walk from the port if you’re travelling via ferry. Rooms are on the smaller side. Would recommend for a short stay. Lovely staff.
Stayed 1 night in May 2025

10/10 Excellent

steve

Stayed 2 nights in May 2025

6/10 Okay

Jake

Travelled with partner
Liked: Staff & service
Great location, rooms are ok but a bit noisy as we stayed on ground floor.
Stayed 3 nights in May 2025

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

8/10 Good

HINA, San Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive: Marina at the reception was very helpful when we faced a road block in booking one of our local tours. She was able to find an unlisted number for the tour company and connect us with a live person at 9 pm to book our tour for the following morning. She has great customer skills and represents the property very well. Thank you, Marina. I will return to this hotel just for the good service that she offered. Two negative observations - 1. while the room is quite spacious the shower area is very tiny - It’s a design issue. 2. The lady in the kitchen needs training on food safety and sanitation. I observed her sneezing in the palms of her hands and then going back to slicing tomatoes without changing her gloves. Also, it is not professional to be using cell phone for personal use in the kitchen open area with guests present.
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service
The hotel was disappointing and not like photos on website. Room was small and bathroom dirty
Stayed 3 nights in Apr 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. Very clean inside. Staff very nice and helpful. Didn’t like the area outside of the hotel. Garbage bins and homeless man blanket.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my time here , I would recommend it to anyone travelling to Heraklion. The rooms are comfortable,and the staff are wonderful, Maria at the front desk is so kind and helpful,but all the staff here have been great! Breakfast is great as well .

10/10 Excellent

Vanessa, Las Piedras

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good breakfast.
Stayed 1 night in Oct 2024