Ratings based on 94 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 8, 2023 on Hotels
by A traveller
The perfect find!
Posted Aug. 2, 2023 on HotelsWould absolutely recommend this beautiful boutique style village and also stay here again ourselves! We arrived close to midnight, completely exhausted but the staff were brilliant, letting the kids sit with them while we parked the car, giving them each a drink and then helping us lug our bags to our very clean, spacious, well equipped and comfortable room. The food we had was excellent, the staff super friendly and helpful and we loved the pool area. Late check out wasn't possible but we were able to store our bags, use the pool for the day and given space to have showers and freshen up before leaving for our flight. Stellar service. Village location is lovely, in the thick of things but still quiet. Public parking is available a short walk away if the hotel car park is full and there are loads of bar, restaurant and quaint shopping options in the immediate vicinity of the hotel. You can walk down to the beach (might want to taxi back up!) or it is a short drive away. Very easy to access the airport and tourist sites by car once you know your way up and down the hill. If driving, use the street address to locate the hotel on GPS rather than GPS coordinates or you will find yourselves going round in circles trying to find the front entrance!! Thanks KVHC team, we had a brilliant stay :-).
Comment from Hotel Management
Aug. 26, 2023 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Guest,Greetings from Koutouloufari Village Holiday Club. Thank you for your excellent review of our hotel. We are proud to know that you enjoyed our service, pool, supportive staff and convenient location. We would love to welcome you back in the nearest future.With Best Regards,
by A traveller
Posted Jul. 14, 2023 on Expedia
There was an issue with the hotel, so they transferred us to a sister property at the same price… The service there was fantastic, and the views were unforgettable but I can’t speak in the actual hotel we booked since we never saw it.
Comment from Hotel Management
Jul. 18, 2023 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Natalie,Thank you very much for rating your stay in Koutouloufari Village Holiday Club. Your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests. We are delighted to hear that you had a positive experience at Village Heights and that you enjoyed the uniqueness of the view. We would love to welcome you back in the nearest future.With Kind Regards,
by A traveller
Posted Jul. 11, 2023 on Expedia
This is a gem in a beautiful village! Walking around the streets is like taking a trip to the past. The construction is rustic adobe with a hint of modern. The rooms are very comfortable and spacious. They have a kitchenette which is convenient for a family. The pool area is beautiful and peaceful. They have bar service so you can enjoy and relax. There are plenty and delicious restaurants, bakeries and cafes around. The staff is very friendly, and they are always there to help you if you need information or transportation. I'm looking forward to coming back and explore more of Crete!
Comment from Hotel Management
Jul. 18, 2023 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Alejandra,Thank you for choosing to stay at the Koutouloufari Village Holiday Club. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are very glad to receive your compliments about room, staff and restaurant. We would love to welcome you back in the nearest future.Best Regards,
by A traveller
Posted Jun. 26, 2023 on Hotels
Comment from Hotel Management
Jul. 18, 2023 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear william,We noted with pleasure the positive rating you have posted on your Koutouloufari Village Holiday Club experience. And look forward to welcoming you back.With best regards,
by A traveller
Posted Jun. 25, 2023 on Expedia
The location was very central. The staff were extremely friendly and helpful. The accommodation was in a traditional style and quite spacious, the kitchen was well equipped. The soft furnishings were not as comfortable as we would have liked. However the bed was very comfortable. We would be happy to recommend this accommodation.
Comment from Hotel Management
Jul. 18, 2023 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Guest,Let us thank you for recommending Koutouloufari Village Holiday Club after the experience you had with us! We are very glad that you enjoyed the comfort of the bed and the utilities of the kitchen. We would love to welcome you back in the nearest future.Kind Regards,
by A traveller
Posted Jun. 1, 2023 on Expedia
lovely hotel. very privacy.
Comment from Hotel Management
Jun. 2, 2023 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Lijun,We noted with pleasure the positive rating you have posted on your Koutouloufari Village Holiday Club experience. And look forward to welcoming you back.With best regards,Manolis Pitarokoilis - Resort Manager
by A traveller
Posted Sep. 16, 2022 on Expedia
The whole thing was fantastic from beginning to end. The staff were super helpful, the accommodation clean and of an excellent standard and the facilities great. It was right in the heart of Koutouloufari itself which is a great wee holiday village without being uber touristy. Can't rate it enough.
A special shout goes to Vassilus who helped us out of a difficult spot on the day of departure - me having locked my suitcase in my room! He was there in minutes and the day was saved.
Comment from Hotel Management
Nov. 21, 2022 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Angela,We would like to thank you for taking the time to share with us your kind rating regarding your visit and experience at Koutouloufari Village Holiday Club. Hope to have more opportunities in the future to welcome you back.Kind regards,
by A traveller
Posted Jul. 27, 2022 on Expedia
This place is a gem. Friendly staff and beautifully kept, quaint hotel.
Comment from Hotel Management
Jul. 28, 2022 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Guest,
Thank you for choosing to stay at the Koutouloufari Village Holiday Club. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. Our team is very happy that you enjoyed your stay at Koutouloufari Village Holiday Club and that you enjoyed our staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Koutouloufari Village Holiday Club.
With Best Regards,
by A traveller
Posted Jul. 18, 2022 on Expedia
Overall, I’m happy with the stay we had at KVHC. The property is cute and comfortable and the apartments are very roomy and have everything you may need. The staff is incredible, helpful and very friendly. The village this hotel is in is quaint and welcoming.
However, the internet on the property is abysmal. We barely had a signal in our room and when you manage to log in, you only stay logged in for as long as your phone is not locked. Once your phone locks, you have to log back in. The room service could be improved as they only clean and change the towels every three days. They do take out the trash every day. Also, the pool only works until six.
I’m also torn about the location of the hotel. While the fact that it’s so far from the beach and town - and also about a kilometer and a half uphill from both - means that it’s quiet and relaxing and you have incredible views you are very far from the beach and everything in the village is twice as expensive as it is in town. In addition, the beaches in town are very bad - the water is full of seaweed, the waves are huge, and the sunbeds, which are packed on the beaches like sardines, cost at least 10 euro for the pair. Herssonissos is also very touristy.
I do have to say that my aunt did die midway through this vacation, which may be coloring my general experience.
Comment from Hotel Management
Jul. 28, 2022 by Manolis Pitarokoilis - Resort Manager, Hotel Management
Dear Vanja,
Thank you for choosing to stay at the Koutouloufari Village Holiday Club. We are committed to making our guests stay with us a memorable one and we appreciate your feedback. We are very glad to receive your compliments about the view and our staff. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.
Kind Regards,
