Ratings based on 22 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Kelowna
Posted Oct. 2, 2023 on Expedia
Very nice apartment. Minimal furnishings but clean and comfortable. Lots of parking. Breakfast is very good.
Be sure to check in at the Matala Bay Hotel before you go to the apartment.
by A traveller
Posted Jul. 25, 2023 on Expedia
The apartment was very spacious with two large bedrooms and two bathrooms with showers. Otherwise pretty basic. Not very close to the Matala beach or the Matala bay hotel which is where the pool shown in the pictures is located and where breakfast is served. It's more than 10 minutes walk, which is not convenient, especially during hot summer days.
The main issue we had with the hotel is the behavior of the reception stuff (likely the owners). We arrived late at night after a long trip. We asked them to confirm another booking in the same property that we made for a couple of friends for the following day. They said that they don't see any booking, even though I showed them the confirmation with Expedia and told them that I have already paid for the 2nd booking. They said it's an issue with Expedia and that they could offer us a room at the hotel (instead of the apartments). We agreed on that and even double checked that the room is available around midnight. They reassured us that the room is available and suggested that we meet the next morning to get the keys. To our disappointment, the next morning, a different person at the reception said that there was a last minute booking of the room we were supposed to take and that he can't do anything about it!!! That's the most unprofessional behavior I have ever experienced in my life. Pretty sure that it's their standard practise to mishandle bookings.
by A traveller
Posted May 21, 2023 on Hotels
by A traveller
Very pleasant stay in a unique little town
Posted May 19, 2023 on HotelsAppreciated the manager’s help when checking in. All staff very helpful. Short walk to the caves and loved this beautiful little town.
by A traveller
Great value
Posted Sep. 20, 2022 on HotelsWe booked an enormous 2 br suite for 2 people by accident. It had everything you need and very clean.
by A traveller
Nice Beach Apartment
Posted Sep. 16, 2021 on HotelsThe apartment was spacious and well fitted out. A convenient 15 min walk to the beach, shops and restaurants. The staff was very friendly, knowledgeable and helpful.
by A traveller
Nice hotel 5 min walk from center / beach
Posted Aug. 18, 2020 on HotelsGood clean place close to downtown and the beach. Breakfast was good and the hotel was comfortable.
There is parking at the hotel which is very convenient.
by A traveller
Posted Jun. 9, 2019 on Expedia
by A traveller
Great destination!
Posted Oct. 17, 2018 on HotelsAmazing place both the hotel and the town! Staff were extremely friendly and helpful!
Recommended
for Everyoneby A traveller from WIRRAL.UK
BEAUTIFUL COMPEMPORY APPARTMENT
Posted Sep. 13, 2016 on Expedia
Pros: MODERN,SPACIOUS AND PRIVATE GROUND FLOOR APARTMENT.EXCELLENT COOKING FACILITIES
Cons: APARTMENT WAS NOT CLEANED AND NO CLEAN LINNEN OR TOWELS WERE SUPPLIED DURING OUR 3 NIGHT STAY
Location: 20 MINUTE WALK TO MATALA,BEACH AND TAVERNAS,DOWN SMALL COUNTRY LANE.BUT FELT VERY SAFE EVEN WHEN WALKING HOME IN DARK.
BEAUTIFUL ,VARY SPACIOUS CONTEMPORY APARTMENTS,20 MINUTE WALK TO BEACH AND MATALA .HOTEL STAFF VERY HELPFUL.AND ABLE TO USE HOTEL POOL 10 MINUTES WALK AWAY.
ONLY DOWNSIDE WAS THAT WE STAYED FOR 3 DAYS AND APARTMENTS WERE NOT CLEANED AND NO CLEAN TOWELS SUPPLIED DURING THAT TIME.
