Ratings based on 132 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 2, 2022 on Expedia
Simple, clean rooms. Super friendly staff. 5 minutes walk to the beach.
Comment from Hotel Management
Jul. 17, 2022 by Dimitris Houstoulakis, Hotel Management
thank you
by A traveller
Posted Apr. 11, 2022 on Expedia
Stayed at hotel in April, during shoulder season. Wonderfully quiet, tucked back off Main Street, but walking distance to Matala Beach. Older, small hotel, with all rooms having a door and window facing the outside, which we appreciated, for sunlight and fresh air. Though simple and dated, the room was comfortable and clean. Still early and chilly for swimming in the pool and the ocean, but we knew that would be the case. Nice Greek breakfast buffet served by staff. Try the mountain tea. Staff were wonderfully friendly and professional, making our stay enjoyable. We recommend short visits to the archaeological sites of Phaestos Palace and Gortyna European Law Code (and Temples of Egyptian and Apollo) in the earlymornings, then spending the afternoons at the beach.
Comment from Hotel Management
Apr. 12, 2022 by Dimitris , Hotel Management
we thank you for your choose to use our Hotel for your stay in Matala.
We wish you the best for the rest of the summer
Regards
Houstoulakis Dimitris
by A traveller
Posted Oct. 9, 2019 on Expedia
by A traveller from Cambridge England
Posted Jun. 29, 2019 on Expedia
Your beautiful pool ,smiles also a perfect breakfast.
Comment from Hotel Management
Jul. 2, 2019 by Dimitris, Hotel Management
thank you
by A traveller from South London
Posted Nov. 5, 2018 on Expedia
This is a small (believed to be 16 roomed), presumed to be family-run, hotel, set back from the road into Matala and 3-4 minutes walk from the town's main facilities and beach. Due to its location it is very quiet and peaceful, with views of the rugged mountains around.
Plenty of car parking space - no charge.
The rooms are fairly basic but more than adequate, with plenty of storage space - wardrobe, drawers - a TV (limited channels on offer but how much time are you going to spend watching TV?), a decent sized fridge and a wall safe. Take your own travel kettle if you like hot drinks in your room as one is not provided.
We didn't have need to use the air conditioning so unable to comment on its efficiency.
Other reviews have criticised the bathroom area and shower. Whilst basic, they were perfectly adequate for our 5 nights stay at the end of October / beginning of November. Sunny days certainly generated hot water although by the morning the temperature of the remaining water had dropped to lukewarm - so perhaps better to shower in the evening than the morning.
Breakfast was available beside the outdoor swimming pool, with a good and plentiful selection of items, e.g. yogurt, melon, hard-boiled eggs, fresh bread, jams, meat, cheese, cake, besides fruit juice and tea and coffee.
The staff were very friendly and helpful and always seemed willing to help.
We are very happy to recommend this hotel and would certainly use it again if we were returning to the area in the future.
by A traveller
Posted Sep. 25, 2018 on Expedia
Property was quiet, which was great, however...
No warm water until the sun kicked in, which wasn't horrendous. The beds were without exaggeration one of the most uncomfortable beds I've ever slept in, woke up and kept having back pain. Room size was small but hey who cares, it was just a hotel to sleep in. We left our room in the morning and came to find out room clean BUT with our things rearranged, which wasn't the best feeling in the world. After making sure that everything that we bright with us was there, we look at the bright side that we now have clean everything... But still no warm water at the end of the day. On top of that, the shower head wouldn't stay up so i had to help myself with the shower head in order to rinse off... Great surprise after paying about $250 a night here...
So, to summarize, i feel that this property needs to rethink its prices given its conditions. Definitely would NOT recommend this property unless you're absolutely desperate... Which we were at the time of booking this hotel.
by Carole
Posted Nov. 4, 2017 on Hotels
Comment from Hotel Management
Nov. 29, 2017
thank you
by A traveller from Ottawa
Turned away
Posted Sep. 24, 2017 on ExpediaWhen we arrived we were politely informed that the hotel was full and we would be staying in another hotel. The second hotel turned out to be a busy place on the main street of Matala and not the quiet retreat we were expecting. We were furious that our booking was not respected.
by Paul from Kingston
Matala, Crete
Posted Apr. 15, 2016 on HotelsFriendly owner, small hotel 10 minutes from beach
Recommended
for Everyoneby A traveller
Dimitrias
Posted Oct. 25, 2015 on ExpediaBreakfast was basic but good.
The staff were friendly and helpful. The rooms were cleaned daily and any mess we left was neatly folded away. The pool was a little cold but we were there at the end of the season.
Overall I would reccomend this hotel . All the basics were right
