Note fondée sur 842 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
82 % des clients le recommandent
4,1 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Bien situé, gros frais pour les chiens (pet fees)

Publié le 18 sept. 2018 sur Hotels
J'ai dû me trouver un hôtel tard dans la soirée et c'était le seul disponible. Très bien situé pour aller au match des Packers mais des frais exorbitant de 75 USD pour les animaux (avec un chihuahua, ça fait cher la livre!).
Commentaires de Gestion de l’hôtel
18 sept. 2018 par Rachelle - GM, Gestion de l’hôtel
Thank you for the 4 stars, we are happy to hear you enjoyed your stay with us!
4 sur 5
par un voyageur

Publié le 5 juin 2024
Didn't like no breakfast and no coffee. Checkin was excellent. Room is clean. Wifi?
Commentaires de Gestion de l’hôtel
5 juin 2024 par Rachelle - GM, Gestion de l’hôtel
Edward,Thank you for your feedback! We're delighted to hear that you had an excellent check-in experience and found your room clean. We apologize for the inconvenience regarding breakfast, we do however have coffee in the lobby 24/7. We are continuously working to improve our amenities and services. Regarding your question about WiFi, we do offer complimentary WiFi for all our guests. Please let us know if you have any other concerns or need further assistance during your stay. We hope to welcome you back soon!
4 sur 5
par un voyageur de STURGEON BAY

Publié le 24 avr. 2024
Convenient to airport and Uber was on time.
Commentaires de Gestion de l’hôtel
24 avr. 2024 par Rachelle - GM, Gestion de l’hôtel
Brian,Thank you for your feedback! We're delighted to hear that our proximity to the airport was convenient for you and that your Uber experience went smoothly. We strive to make our guests' stays as hassle-free as possible, and it's always rewarding to know when we've succeeded. We hope to welcome you back again soon!
5 sur 5
par un voyageur

Publié le 17 mars 2024 sur Expedia
Very nice staff
Commentaires de Gestion de l’hôtel
19 mars 2024 par Rachelle - GM, Gestion de l’hôtel
Kandi,Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our staff. Providing excellent service is always our top priority, and we appreciate you taking the time to share your feedback. We hope to welcome you back again soon!
5 sur 5
par un voyageur de Negaunee

Publié le 12 mars 2024 sur Expedia
Loved that they have 24hr airport transportation
Commentaires de Gestion de l’hôtel
12 mars 2024 par Rachelle - GM, Gestion de l’hôtel
Colleen,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed the convenience of our 24-hour airport transportation service. Providing seamless and reliable transportation for our guests is a priority for us, and we're thrilled that it contributed to your overall experience. Safe travels, and we hope to welcome you back soon!
4 sur 5
par un voyageur

Publié le 11 mars 2024 sur Expedia
Was a great location to get in and out of greenbay
Commentaires de Gestion de l’hôtel
12 mars 2024 par Rachelle - GM, Gestion de l’hôtel
Jason,Thank you so much for your positive feedback! We're thrilled to hear that you found our location convenient for getting in and out of Green Bay. Providing easy access for our guests is a top priority, and we're delighted to know that it contributed to your positive experience. If you have any further comments or suggestions, feel free to share. We appreciate your support and hope to welcome you back in the future
4 sur 5
par un voyageur

Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 mars 2024 par Rachelle - GM, Gestion de l’hôtel
Janice,Thank you for your review!
1 sur 5
par un voyageur de Sturgeon Bay

Publié le 22 févr. 2024 sur Expedia
The place is unsafe. There were multiple individuals drinking/smoking in the parking, Loitering about. The room was beat-up and dirty. Clearly there are people living out of this place. We returned our key and went to another hotel.
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Rachelle, Gestion de l’hôtel
Dear Michael,I'm truly sorry to hear about your disappointing experience at our hotel. Your feedback is genuinely appreciated, and I want to assure you that we're taking immediate steps to address the issues you mentioned, including the safety concerns, room condition, and overall atmosphere.Creating a safe and welcoming environment is a top priority for us, and we are committed to making the necessary improvements. Your insights are invaluable, and we hope you might consider giving us another chance to provide you with a more positive experience in the future.If you're open to sharing more details or discussing your experience further, please feel free to reach out to us directly at the hotel. Thank you for bringing this to our attention.Warm regards,
4 sur 5
par un voyageur

Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Rachelle - GM, Gestion de l’hôtel
Mark,Thank you for your review, we look forward to seeing you again!
1 sur 5
par un voyageur de San Marcos

Publié le 20 févr. 2024 sur Expedia
No breakfast options. Beds are rock hard. Towels are overly starched.
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Rachelle - GM, Gestion de l’hôtel
Kevin,We are an Extended Stay property so unfortunately we do not offer breakfast, we also do not advertise that we provide breakfast. We will have the mattress checked in the room you stayed in and the towels are a little more stiff in the winter months due to the dry weather. We hope you will give us another try in the future.