Ratings based on 420 Guest Reviews

Hear it directly from our travellers
3.4 out of 5
100% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Evening front desk safe , she is the best . Gets me in fast and it's never problem at this location for me
Comment from Hotel Management
Feb. 29, 2024 by General Manager, Hotel Management
Dear Christopher, We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
It was clean
Comment from Hotel Management
Feb. 29, 2024 by General Manager, Hotel Management
Dear Majano, We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
5 out of 5
by A traveller

Posted Feb. 23, 2024 on Expedia
Front desk staff are amazing always helpful
Comment from Hotel Management
Feb. 29, 2024 by General Manager, Hotel Management
Dear Christopher, We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
4 out of 5
by A traveller

Posted Feb. 22, 2024 on Expedia
Comment from Hotel Management
Feb. 29, 2024 by General Manager, Hotel Management
Dear Marcus, We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
1 out of 5
by A traveller

Posted Feb. 16, 2024 on Expedia
Any hotel that rents a room with gaping holes in the ceiling is not a good hotel
Comment from Hotel Management
Feb. 29, 2024 by General Manager, Hotel Management
Dear Saleema, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
3 out of 5
by A traveller

Posted Feb. 9, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by General Manager, Hotel Management
Dear Cindy, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
5 out of 5
by A traveller

Posted Feb. 9, 2024 on Expedia
Very nice and clean
Comment from Hotel Management
Feb. 12, 2024 by General Manager, Hotel Management
Dear Samantha, We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
3 out of 5
by A traveller

Posted Feb. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by GM, Hotel Management
I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
4 out of 5
by A traveller

Posted Feb. 6, 2024 on Hotels
Comment from Hotel Management
Feb. 12, 2024 by General Manager, Hotel Management
Dear Renita, We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!
5 out of 5
by A traveller

Posted Feb. 6, 2024 on Expedia
Wonderful customer friendly
Comment from Hotel Management
Feb. 7, 2024 by General Manager, Hotel Management
Dear Ojah, We sincerely appreciate and value your feedback as a guest. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!