Note fondée sur 664 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Yves
Publié le 23 juill. 2016 sur Hotels
Nous étions de passage. Chambre spacieuse. Accueil particilierement accueillant. Petit déjeuner complet
Commentaires de Gestion de l’hôtel
29 nov. 2016 par General Manager, Gestion de l’hôtel
Thank you for responding to the recent survey regarding your visit to Hampton Inn & Suites Greenfield, MA. I appreciate you taking the time to complete it. I am pleased that you were extremely satisfied with our hotel and that our Team Members exceeded your expectations. We believe that our Team Members are one of the reasons that Hampton Inn & Suites has been so successful.
Once again, thank you for taking the time to respond to the survey. We look forward to serving you again in the near future
Carla Chaffee, GM
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Front deal staff were super friendly!
par un voyageur
Publié le 13 févr. 2024 sur Expedia
Good location, nice and clean rooms, internet access and friendly staff.
par un voyageur
Publié le 13 févr. 2024 sur Expedia
par un voyageur
Publié le 10 févr. 2024
Love the in room hot tub.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
I didn't find the parking area to be clean.
par un voyageur
Publié le 7 févr. 2024 sur Expedia
Ended up checking out an hour later
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Megan, Gestion de l’hôtel
Thank you so much for taking the time to fill out our survey. It really means a lot to us to hear what our guests have to say. We take the feedback very seriously and strive to go above and beyond for you, on each stay. I saw that you gave us lower than anticipated scores in certain areas. Could you please elaborate so that we can make improvements for your next stay? That would be wonderful! We look forward to hearing from you again soon!
par un voyageur
Publié le 4 févr. 2024 sur Expedia
All the staff were very nice and helpful. The breakfast was quite good. I liked the hotel’s proximity to many area locales.
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Megan, Gestion de l’hôtel
We appreciate your review and preference for the Hampton Inn, I am glad to hear you enjoyed your stay, I hope all of our staff members provided exceptional service and that our amenities were up to par. We do our very best to provide the best service for all of our guests, your feedback is very much appreciated and always taken into consideration. Thank you again for your stay and we hope to see you soon!
par un voyageur
Publié le 22 janv. 2024 sur Expedia
Cleanliness of the room was not okay. Plus did not empty trash or make bed for one night of the stay, or replace empty Kleenex box.
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Megan, Gestion de l’hôtel
We appreciate your review and preference for the Hampton Inn, Your feedback is critical for the continuation of improvement of our services. I apologize for the misstep on behalf of housekeeping; I have reached out to the head of housekeeping and informed her of this issue so that we can improve for the future. Again, I do apologize for the inconvenience. Please reach out in case we can be of further assistance. Looking forward to hosting you again soon!
par un voyageur
Publié le 7 janv. 2024 sur Expedia
