Note fondée sur 305 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juill. 2021 sur Hotels
J'ai deja visite le Pomeroy a GP mais cela fait plusieurs annees. Je m'attendais a qqch de meilleur. C'etait correct, c'est tout. Il n'y a nulle part d'autre a Grimshaw.
Commentaires de Gestion de l’hôtel
14 juill. 2021 par Front desk, Gestion de l’hôtel
Thank you for taking the time to give us a review.
par un voyageur
Publié le 1 mars 2024 sur Expedia
We entered the room and tried to open the curtain. One side fell down. Tried to lock the bathroom door, doesn’t lock. The ceiling is paper thin and we could hear people walking upstairs all night long. The hot tub is broken. It’s a very expensive hotel for so many things to be wrong.
Commentaires de Gestion de l’hôtel
1 mars 2024 par GM, Gestion de l’hôtel
Hi Nick, sorry to hear you weren't comfortable during your stay. Our 24hr Front Desk would've been more than willing to switch you rooms if we were made aware while you were here. Our hot tub hasn't been operational for years, nor is it advertised anywhere as being so. Thanks for staying with us!
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Property is older but we’ll kept. Mattresses were comfy and the rooms were spacious, the kitchenette was a bonus. The breakfast had quite a few options and of course the kids loved the waffle maker!
Commentaires de Gestion de l’hôtel
26 févr. 2024 par GM, Gestion de l’hôtel
Thank you Leila for sharing your comments about your experience in Grimshaw. We're happy to hear you enjoyed your stay and hope to see you back again soon!!
par un voyageur
Publié le 23 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 févr. 2024 par GM, Gestion de l’hôtel
Thank you so much for taking the time to share how much you enjoyed your stay! We truly appreciate it.
par un voyageur
Publié le 23 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par GM, Gestion de l’hôtel
Thank you for sharing your review, Brandy. We hope to see you again soon!
par un voyageur
Publié le 31 janv. 2024 sur Expedia
Pool was not available, bed was cheap pillows even cheaper blankets cheapest I've seen in a hotel. Staff was rude (night desk attendant ) hand made sighn for parking lot not allowing us to park our moving truck anywhere near the hotel. We had over 300 thousand $ in merchandise in truck and was forced to park in unsafe location made us move it even before we could check in. Tv didn't work properly. Would not recommend to anyone
Commentaires de Gestion de l’hôtel
31 janv. 2024 par GM, Gestion de l’hôtel
Hi Thomas, We're sorry to hear you were not comfortable during your stay in Grimshaw. Unfortunately the pool is closed very temporarily while we wait for a part for the heater that quit over the weekend. No Truck Parking applies to all Guests with vehicles over 1 Tonne, I can assure you your belongings were no less safe being a bit farther away from the Hotel. Our Front Desk team is available 24/7 for questions we're here to assist however we can. We do have some comfort convenience items, different pillows and blankets available upon request for our Guests. We hope to see you back in Grimshaw again!
par un voyageur
Publié le 26 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to review us, Alexandra. Glad to see you enjoyed your stay, hope to see you back again soon!
par un voyageur de La Crete
Publié le 26 janv. 2024 sur Expedia
Room was clean, beds were comfortable.
There was no wifi.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par GM, Gestion de l’hôtel
Thank you, Nettie for staying with us and for your kind review. Happy to hear you enjoyed your time in Grimshaw even though we've been struggling with the WIFI connecting, IT is working on a fix. Hope to see you again!
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Room was nice, pool great, breakfast was very nice, people were awesome. Great stay
Commentaires de Gestion de l’hôtel
1 janv. 2024 par GM, Gestion de l’hôtel
Thank you Jim for the lovely review! It was a pleasure having your family stay. We hope to welcome you back again soon. Happy New Year!
par un voyageur
Publié le 27 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par GM , Gestion de l’hôtel
We apologize, Franz your stay wasn't up to expectations. We hope to welcome you back again for another chance to improve!
