Residence Hotel & Apartments

3.0 star property
3-star ski-in/ski-out lodge with ice skating

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Room options

View all photos for Suite

Suite | Living area

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Apartment, 3 Bedrooms

TV

Deluxe Apartment, 3 Bedrooms

  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 6 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

About the area

Grindelwald

Mountain retreat .Within a 5-minute walk of the lodge, you'll find Pfingstegg Cable Car and Pringsteggbahn. Also, First Cable Car is within half a mile (1 km) and Indoor Rope Park is within 2 miles (3 km).
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What's nearby

  • Pfingstegg Cable Car - 3 min walk - 0.3 km
  • First Cable Car - 6 min walk - 0.6 km
  • Gletscherschlucht - 12 min walk - 1.1 km
  • Bussalp - 14 min walk - 1.2 km
  • Sportzentrum Grindelwald - 16 min walk - 1.4 km

Getting around

  • Grindelwald Station - 15 min walk
  • Bern (BRN-Belp) - 69 min drive

Restaurants

  • ‪Da Salvi - ‬6 min walk
  • ‪Eigerbean - ‬5 min walk
  • Berghaus Pfingstegg
  • ‪Barry's Restaurant - ‬10 min walk
  • ‪Golden India - ‬5 min walk

About this property

Residence Hotel & Apartments

3-star ski-in/ski-out lodge with ice skating
As a guest of Residence Hotel & Apartments, you'll find ski-in/ski-out access, a terrace, and ski storage. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Residence Hotel & Apartments also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Grindelwald lodge is smoke free.

  • 30 guestrooms or units
  • 6 levels
  • Ski equipment storage
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Residence Hotel & Apartments offers 30 accommodations with safes and complimentary bottled water. Satellite television is provided.

Bathrooms include bathtubs or showers and hair dryers. This Grindelwald lodge provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

Similar properties

Minibar, in-room safe, desk, free WiFi
Hotel Bernerhof Grindelwald
  • Breakfast included
  • Free WiFi
  • Parking available
  • Business services
4.4 out of 5, Excellent, 690 reviews
The price is CA $267
CA $295 total
includes taxes & fees
Jan 27 - Jan 28
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Property amenities

Family friendly

  • Mini golf

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • A bar/lounge

Things to do

  • 9-hole adjacent golf course
  • Ice skating
  • Mini golf
  • Ski storage
  • Ski-in/ski-out access

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 31 and December 22.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Residence Hotel Apartments Grindelwald
Residence Hotel Apartments
Residence Grindelwald
Residence Hotel Grindelwald
& Apartments Grindelwald
Residence Hotel Apartments
Residence Hotel & Apartments Lodge
Residence Hotel & Apartments Grindelwald
Residence Hotel & Apartments Lodge Grindelwald

Residence Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 131 out of 291 reviews
Rating 8 - Good. 100 out of 291 reviews
Rating 6 - Okay. 33 out of 291 reviews
Rating 4 - Poor. 18 out of 291 reviews
Rating 2 - Terrible. 9 out of 291 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and beautiful room
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A view of the mountains and glacier from your balcony. Motorcycle parking. Great breakfast and helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

Francielen

Stayed 2 nights in Jun 2025

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, classic alpine feel. We stayed 2 nights as a family of 6, have nice breakfast for all with a view of jungfraujoch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family

Great

The staff are so helpful! Breakfast buffet was wonderful! The rooms were clean, well furnished & well maintained. We had a balcony with a pretty view of the mountains. It is located very close to Pfingstegg lift and amazing Gletscherschlucgt Glacier Canyon. We walked to Grindalwald train station - do not get off at terminal station. They did a bag of laundry for me & returned it to the room while we were gone. Restaurants & church in walking distance. Easy to get to lifts for mountains. Would stay there again if I am lucky enough to return.
Stayed 3 nights in May 2025

10/10 Excellent

Jiaci

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little bit far from village center but free bus pass helps. Not so much dining choice near the hotel so the free bus is a good perk. Hotel was great, Staff pleasant and helpful, Great Breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Amenities
Very clean and the bed was soooo comfortable!
Stayed 1 night in Sep 2024

4/10 Poor

Sienna

Liked: Staff & service
Disliked: Cleanliness
The staff and breakfast were amazing. The beds were incredibly uncomfortable and very very worn out. The bathroom is very worn and there was black mold in the shower. The shower also didn't get warm at all. Very thin walls so it was hard to sleep. Good location but with so many other hotels in the area, I would not recommend this one.
Stayed 2 nights in Sep 2024

6/10 Okay

Benjamin T

Travelled with partner
Liked view
Stayed 4 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Everything is good, location, services, room is spacious, breakfast is good. The amenities is little bit old though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Myat min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of from the room and balcony. Also located nearby restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service
The rooms were remodeled and very clean. Very nice bedding. It was near the far end of town but very convenient and walkable. I would only recommend that the old carpet in the entry/lobby be replaced. It was very worn out and our first impression wasn't very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kasra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than lack of some amenities like pool, everything else is perfect about this place! Definitely recommended
Stayed 1 night in Aug 2024

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property offered a great price, quite easy to find & located in convenient walking distance of village shops & amenities. Staff we're punctual, welcoming, helpful & everything was organised. Room was kept in good order daily, though would be better if can be equipped with a fan / air conditioning system. Breakfast buffet is served daily & offers a good selection. Recommend sitting on porch to get view of mountains. Overall a great place to stay when visiting Grindelwald. Danke
Stayed 2 nights in Aug 2024

2/10 Terrible

Aprille

Stayed 1 night in Jul 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jiajie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is wonderful!
Stayed 2 nights in Jun 2024

8/10 Good

Vipul

Travelled with family
Liked: Cleanliness, staff & service
We liked the staff, especially Christina, who treated us very nicely, responded to questions to the best of their ability, and was pleasant and welcoming. The breakfast was awesome. The windows from some rooms and breakfast area overlook the Eiger Mountain and the Glacier. Our room did not. Amenities within the room can be improved. The shower curtain was too small and made it difficult to prevent splashing of water outside. One other problem is the steep slope to get to the bus station. For an elderly or disabled person, this could present a problem. Overall, we enjoyed staying at this hotel in Grindelwald.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were incredible! It was walkable to the Main Street. The rooms were clean and comfortable and the staff was extremely nice. We loved that breakfast was offered and it was excellent. We would definitely stay here again!
Stayed 1 night in Jun 2024

10/10 Excellent

Mary, Lima

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was outstanding. Nice hotel away from the main tourist area of Grindelwald. Good breakfast select. Overall we would recommend this hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Alex, Maple Ridge

Disliked: Cleanliness, property conditions & facilities
Mold in shower
Stayed 1 night in Jun 2024

10/10 Excellent

Deirdre, Ilderton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for easy train access. Stunningly beautiful. So friendly and quiet. Excellent morning breakfast
Stayed 2 nights in Jun 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great town must see. Room was fine.
Stayed 1 night in Jun 2024