Note fondée sur 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2023 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Guest,First and foremost, I would like to thank you for taking the time to give us your positive ratings on your stay with us at Buck Meadows Lodge. We are glad to learn that your stay at our Groveland Hotel was good; however, we would love to know how we could've improved your experience. Please contact us to provide more details about your experience so we can continue improving our product and service.We look forward to having you back soon and hope to delight you with a superior experience during your next trip to the area.Kind Regards,Buck Meadows Lodge Management
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Like the restaurant close to the hotzl and the quite place
Commentaires de Gestion de l’hôtel
18 juill. 2023 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Alban,Thank you for sharing your feedback about your recent stay at our hotel. We're glad to hear that you enjoyed the restaurant located close to our property. Having convenient dining options nearby can enhance the overall experience for our guests, and we're pleased that it added to your satisfaction. We're also delighted to know that you found our hotel to be a quiet place. Providing a peaceful and relaxing environment is important, and we strive to ensure our guests have a restful stay.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind Regards,Buck Meadows Lodge Management
par un voyageur
Publié le 25 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2023 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Estelle,Thank you for your rating of 8/10! We appreciate your feedback and are glad you had a positive experience during your stay with us. We strive to provide excellent service and a comfortable stay for all our guests, and it's great to know that we met your expectations.We would love to have your company once again at Buck Meadows Lodge.Kind Regards,Buck Meadows Lodge Management
par un voyageur
Publié le 20 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
11 mai 2023 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Guest,Thank you for the positive rating of your stay at Buck Meadows Lodge. It makes me happy to hear see you enjoyed your stay. We hope to be able to host you again soon at Buck Meadows Lodge!We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Kind Regards,Buck Meadows Lodge Management
par un voyageur
Publié le 4 oct. 2022 sur Hotels
par un voyageur
Publié le 16 mars 2024 sur Expedia
We had to move rooms because the AC unit was so loud we could not sleep. The property manager was very accommodating to get us a new room without hesitation. The pillows in the first room were horrible and flat as a pancake. The new room all the pillows were much better. Would stay again when it’s in season and the restaurant and bar are open.
Commentaires de Gestion de l’hôtel
19 mars 2024 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Carii,Thank you for taking the time to write an outstanding review for our Groveland hotel. We're pleased to hear that our property manager was able to accommodate your request for a new room swiftly, and we apologize for any inconvenience caused by the noisy AC unit in your initial room. Your comfort is important to us, and we're glad you found the pillows in the new room more to your liking.Thank you for your understanding. We're delighted that you would consider staying with us again when our restaurant and bar are open. We look forward to welcoming you back during the season and providing an even more enjoyable experience. Kind Regards,Buck Meadows Lodge Management
par un voyageur
Publié le 21 févr. 2024 sur Expedia
Quaint little place close to Yosemite
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Flyod,Thank you for choosing our quaint retreat near Yosemite. We're thrilled you appreciated the charm of our accommodations and the proximity to the breathtaking Yosemite National Park. Your positive feedback encourages us to continue providing a memorable experience.Your satisfaction is our priority, and we hope to welcome you back for another delightful stay. Kind Regards,Buck Meadows Lodge Management
par un voyageur
It was ok…
Publié le 21 févr. 2024 sur HotelsThere was leftover lingerie from a previous guest in one of the drawers and there was hair and holes in the sheets. I had to call to the front desk for them to come clean only about 30 minutes after I checked in. The pillows weren’t that comfy but overall a decent stay.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Desiree,Thank you for sharing your experience, and we genuinely apologize for the inconvenience you encountered during your stay. It's disheartening to learn about the oversight in cleanliness. We've addressed this with our housekeeping team to ensure such lapses are rectified promptly. We appreciate your patience in allowing us to address the issue swiftly. Your feedback about the pillows is duly noted, and we'll explore options for enhanced comfort. Despite the initial hiccups, we're glad your overall stay was decent.We value your input and hope to welcome you back for an improved and seamless experience. Kind Regards,Buck Meadows Lodge Management
par un voyageur
Publié le 14 févr. 2024 sur Expedia
The location is convenient, the room was in good condition and clean, but nothing spectacular.
Commentaires de Gestion de l’hôtel
20 févr. 2024 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Adrian,Thank you for sharing your thoughts on your recent stay. We're pleased to hear that you found our location convenient and the room is clean and in good condition. While striving for excellence, we understand there's always room for improvement. Your feedback is valuable, and we appreciate your honesty. If there are specific areas where you feel we can enhance the experience to make it more memorable, we'd love to hear your suggestions. We look forward to the opportunity to exceed your expectations in the future. Kind Regards,Buck Meadows Lodge Management
par un voyageur de Seattle
Publié le 8 févr. 2024 sur Expedia
Was looking for a convenient, reasonable launching pad for Yosemite. Everything was well communicated, from start to finish, and for honest lodging that was dog-friendly, this was by far the best. This was in the off-season, and was a great place to start the adventure. We will be back!
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Buck Meadows Lodge Management, Gestion de l’hôtel
Dear Thomas,Thank you so much for your lovely review! We sincerely appreciate your feedback. We're delighted that our lodging served as a convenient and reasonable launching pad for your Yosemite adventure! Providing clear communication and a dog-friendly environment are priorities for us, and we're thrilled that you found our accommodations to be the best for your needs. It's fantastic that your experience with us contributed positively to the start of your off-season adventure, and we look forward to welcoming you back for future visits.We appreciate your kind words and the opportunity to host you again!Kind Regards,Buck Meadows Lodge Management
