Ratings based on 940 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Beware of the Toxic Air

Posted Feb. 20, 2024 on Hotels
The neighbors burn their trash and the toxic fumes can be smelled throughout the hotel including inside the rooms. The Pool water was green and the water visibility was only a few feet. The Pool door was constantly left open and mosquitos would enter through there into the hotel hallways and lobby area.
5 out of 5
by A traveller

Posted Feb. 20, 2024 on Expedia
Comment from Hotel Management
Feb. 26, 2024 by Gerencia General; Rocío Ornelas, Hotel Management
Muchas gracias Amalia, por su amable calificación.Esperamos verle pronto nuevamente.Saludos, cordiales.
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 18, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 14, 2024 on Hotels
1 out of 5
by A traveller

Posted Feb. 14, 2024 on Expedia
Upon arriving at the hotel my reservation was not found and I was left without a hotel scrambling around to find another. Horrible experience
5 out of 5
by A traveller

Posted Feb. 13, 2024 on Expedia
Clean, comfortable, and efficient. This hotel is everything you want from an overnight airport stay.
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Staff are super friendly and willing to help. The breakfast is great. Great hotel to stay in if traveling to or from the airport. Besides the airport there is nothing near by. I highly recommend!
5 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
The hotel was great but across the street was a club that had loud music until midnight.
Comment from Hotel Management
Feb. 11, 2024 by Rocio Ornelas General Manager, Hotel Management
Dear Teresa, thank you for taking the time to tell us about your stay experience.We look forward to serve you
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 9, 2024 on Expedia
4 out of 5
by A traveller

Posted Feb. 8, 2024 on Expedia
Todo bien
Comment from Hotel Management
Feb. 11, 2024 by Gerencia General; Rocío Ornelas, Hotel Management
Muchas gracias Efren, que gusto saber que todo estuvo bien en su estadía con nosotros.Seguimos a sus ordenes!
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