Ratings based on 15 Guest Reviews

Hear it directly from our travellers
2.7 out of 5
67% of guests recommend
2.9 Room cleanliness
2.5 Service & staff
2.9 Room comfort
2.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by Hamidreza from Houston ,Texas

It's not even two star

Posted May 12, 2015 on Hotels
I was in Galaxy hotel during canton fair 2015. I don't recommend you to go there.Its two star hotel !!! No one speak english !! When I got this hotel was with the mini bar but when I got there was no mini bar inside my room also I couldn't use the breakfast buffet since it was local food !! I finally end up to change my hotel
1 out of 5
Recommended
for Everyone
by A traveller from chicago

In general, it a nice place to stay.

Posted Mar. 16, 2015 on Expedia
Nice size room. My biggest disappointment was the fact that the whole facility smell of cigarette. I had to change room 3 time, but did not help. I was drowning in smoke coming into my room. I thought it was a smoke free hotel.
3 out of 5
by Sunny

Posted Apr. 29, 2012 on Hotels
It's OK hotel.
4 out of 5
Recommended
for Everyone
by A traveller

Nice stay at the Hotel

Posted Mar. 28, 2012 on Expedia
The room is clean, staff was nice and helpful.The hotel is nothing fancy but it doas as advertised. Overall a good experience.
3 out of 5
by A traveller from Georgia

might use again

Posted Aug. 7, 2011 on Expedia
I would recommend for value only the staff ignored me every time i needed something and i had to interrupt them after they ignored me i dreaded going down to ask for anything. When i called up to have my clothes cleaned they hung up on me and then i had to go down to the lobby and was told I had to call. They also need to carry ice very simple request which was hard to get and then was charged for for ice.They also advertised western food and they did not provide that
Comment from Hotel Management
by Hotel Management, Hotel Management
Thanks for your supporting to the Silver-River Hotel and Thanks for your precious opinions, we will try our best to improve?looking forward to your next arrival.
1 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 30, 2011 on Hotels
4 out of 5
by A traveller from chennai - india

silver river guanzhou - China

Posted Oct. 22, 2010 on Hotels
good hotel. made all arrangements for pick up and drop to canton fair. Indians going take tea/coffee/milk/sugar. Also take hotel name and address printed in chinese language as it is difficult to ask common man or taxi drivers.
5 out of 5
by A traveller from New Zealand

Very impressed

Posted Jul. 6, 2009 on Expedia
Sam, thanks to you and your team for providing an excellent overall service during my recent stay in Guangzhou. With the bus service, taxi's at the front door and very good food/cafe/retail amenities closeby everything seemed like a "stones throw" away. Am looking forward to my next visit real soon!
3 out of 5
by JONGHEON from 대한민국

Posted Mar. 10, 2016 on Hotels
가격에 비해 객실이 나쁘지는 않았으나, 전반적으로 프론트 직원이 친절하지 않았습니다. 특히 직원들이 영어를 거의 할줄 몰라 의사 소통에 문제가 있었습니다. 체크인 , 아웃 정도는 할 수 있겠으나 다른 문제가 생기면 의사 소통이 거의 불가능합니다.
3 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 24, 2012 on Hotels