Ratings based on 207 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
81% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 13, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Leidy Pérez, Hotel Management
Buenos días don Oscar, primeramente agradecerle por su visita, para todo el personal del Hotel fue un gusto atenderle, le agradecemos tomarse el tiempo para emitir su comentario.Esperamos contar con su visita nuevamente. Saludos Cordiales!
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Pool is great and so is the staff!
Comment from Hotel Management
Feb. 19, 2024 by Leidy Pérez, Hotel Management
Good morning dear Miguel, first of all thank you for your visit, for all the Hotel staff it was a pleasure to serve you, we appreciate you taking the time to make your comment. Best Regards
5 out of 5
by A traveller from Markham

Posted Dec. 30, 2023 on Expedia
Good value
Comment from Hotel Management
Feb. 19, 2024 by Leidy Pérez, Hotel Management
Good morning dear Colin, first of all thank you for your visit, for all the Hotel staff it was a pleasure to serve you, we appreciate you taking the time to make your comment. Best Regards
4 out of 5
by A traveller from Markham

Posted Dec. 29, 2023 on Expedia
Probably the best hotel facility in town.
Comment from Hotel Management
Feb. 19, 2024 by Leidy Pérez, Hotel Management
Good morning dear Colin, first of all thank you for your visit, for all the Hotel staff it was a pleasure to serve you, we appreciate you taking the time to make your comment. Best Regards
5 out of 5
by A traveller

EXCELLENT STAY!

Posted Dec. 14, 2023 on Hotels
Hotel Suerre is a beautiful and comfortable hotel. The rooms and grounds are spotlessly clean and the included breakfast buffet was excellent. The photos on their website don't do the hotel justice. We were pleasantly surprised at how modern, quiet and clean the rooms were. The front desk and restaurant staff were all helpful and kind, as well.
5 out of 5
by A traveller

Very Nice Hotel

Posted Dec. 11, 2023 on Hotels
5 out of 5
by A traveller

Great place with one exception… The old beds.

Posted Dec. 4, 2023 on Hotels
Hotel is awesome. Pool, gym, sports center, game room, restaurants, bars, casino. Great place with one exception - the beds are very old and very uncomfortable. People are really nice, I love this place. If the replaced all of the old mattresses it would be a top hotel. I hope they do.
Comment from Hotel Management
Dec. 6, 2023 by Leidy Pèrez, Hotel Management
Good morning dear Anonymous, first of all thank you for your visit, for all the Hotel staff it was a pleasure to serve you, we appreciate you taking the time to make your comment.We hope to have your visit again.Best Regards!
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 22, 2023 on Expedia
5 out of 5
by A traveller

Posted Nov. 1, 2023 on Hotels
Muy cómodo, todo bien. Buena opción en ruta hacia el Caribe.
Comment from Hotel Management
Nov. 6, 2023 by Leidy Pérez, Hotel Management
Buenos días estimado Federico, primeramente agradecerle por su visita, para todo el personal del Hotel fue un gusto atenderle, le agradecemos tomarse el tiempo para emitir su comentario. Esperamos contar con su visita nuevamente. Saludos Cordiales!
4 out of 5
by A traveller

Posted Oct. 27, 2023 on Expedia
We really enjoyed the playground and adult pool facilities. Unfortunately, there was lots of iguana poo on the playground which we asked to be removed. The kids pool was pretty dirty as well. Some staff was really nice! The breakfast we did not like as of choice and taste but I guess that very subjective. The gym access was a plus for me but overall there was lots of noise from gym and it’s classes.
Comment from Hotel Management
Oct. 30, 2023 by Leidy Pèrez, Hotel Management
Good morning dear Lewin first of all thank you for your visit, for all the Hotel staff it was a pleasure to serve you, we appreciate you taking the time to make your comment, we will take it as an opportunity for improvement.We hope to have your visit again.Best Regards!