Note fondée sur 42 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 avr. 2017 sur Hotels
Problème avec le terminal de paiement le Debit des frais à bien été débité mais le crédit de la garantie ne s'est pas fait ! À suivre.
par un voyageur
Lack of communications
Publié le 18 sept. 2023 sur HotelsEverything was pretty good except that there was hardly anybody who could speak clear English..
par un voyageur
Publié le 5 juill. 2023 sur Hotels
par un voyageur
Publié le 28 mars 2023 sur Expedia
Rommy, clean, friendly, good restaurant.
par un voyageur
Publié le 12 déc. 2021 sur Hotels
par un voyageur
Publié le 23 juin 2019 sur Expedia
Commentaires de Gestion de l’hôtel
25 juin 2019 par Snowy.Zhou, Gestion de l’hôtel
Thank you very much for your comments, and your affirmation is the motivation for us to continue to work hard. I hope that we can make you so satisfied now and always make you feel warm. Unfortunately, the good time is always so short.We are looking forward to seeing you again.
par un voyageur
Nice room and good location
Publié le 18 juin 2019 sur HotelsNice bed and good location. Hotel is clean. Breakfast can be improved.
Commentaires de Gestion de l’hôtel
21 juin 2019 par Snowy , Gestion de l’hôtel
Hi my friend,
Thank you very much for your full mark comment. Your affirmation is the motivation for us to continue to work hard. I hope that now and in the future we can always make you so satisfied and have a warm feeling.
par un voyageur
Publié le 1 mai 2019 sur Expedia
staff speak poor english , location of hotel is too far from downtown (40 minutes taxi ride )
Commentaires de Gestion de l’hôtel
14 mai 2019 par snowy.zhou, Gestion de l’hôtel
Appreciate for choosing our hotel for your stay, and sorry for our English communication did not satisfy you in place, hotel will put more efforts on training to staff language. Regarding our location, actually we are more like a corporate hotel quite close to the municiple government and manufacturing area, kindly for your next option on destination.
par un voyageur
Уровень недотягивает
Publié le 9 avr. 2019 sur HotelsВ целом отель неплохой, но все недочеты создают неприятное впечатление. Постельное белье нельзя назвать новым. Кондиционер в номере очень плохой, не поддерживает температуру. Вода в бассейне слишком холодная.
Commentaires de Gestion de l’hôtel
14 mai 2019 par Snowy.Zhou, Gestion de l’hôtel
Dear guests, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
par un voyageur de Canada
Publié le 29 mars 2019 sur Expedia
THe air conditioning didn’t work. They were unable to fix it or provide us with another room. The wifi was terrible. Staff were somewhat unwilling or reluctant to find solutions to the problems. The hotel is a bit out of the way from central Guilin; in some ways the staff were unacommodating
Commentaires de Gestion de l’hôtel
14 mai 2019 par snowy.zhou, Gestion de l’hôtel
Dear Darrell, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
