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Sofitel Haikou

5.0 star property
5-star luxury hotel near Haikou Arcade Street, connected to a shopping center

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Photo gallery for Sofitel Haikou

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View | View from room
Reception
2 bars/lounges, lobby lounge
Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, sun loungers
Lunch and dinner served, international cuisine

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100
  • Place, Haikou Century Bridge
    ‪4 min drive‬
  • Place, People's Park
    ‪4 min drive‬
  • Place, Haikou Arcade Street
    ‪5 min drive‬
  • Airport, Haikou (HAK-Meilan Intl.)
    ‪22 min drive‬

Room options

View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View

  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

Down comforters, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

Down comforters, minibar, in-room safe, desk

LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View

  • Partial ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Twin Beds, City View

Luxury Room, 2 Single Beds, City View

Luxury Room, 2 Twin Beds, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View

  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

Down comforters, minibar, in-room safe, desk

LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Room King Ocean View

Luxury Room King Ocean View

Luxury Room King Ocean View

  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Sea View

Luxury Room, 1 Queen Bed, Sea View

Luxury Room, 1 Queen Bed, Sea View

  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed, Ocean View

Down comforters, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Ocean View

  • Sleeps 3
  • 1 King Bed

About the area

Haikou

Seaside stay .A stay at this Longhua hotel places you within 6 miles (10 km) of Haikou Arcade Street and 9 miles (15 km) of Hainan International Convention and Exhibition Center.

What's nearby

  • Haikou Century Bridge - 4 min drive - 3.6 km
  • People's Park - 4 min drive - 4.3 km
  • Hainan University - 5 min drive - 5.4 km
  • Haikou Arcade Street - 5 min drive - 5.4 km
  • Haikou Clock Tower - 5 min drive - 5.7 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive

Restaurants

  • ‪星巴克 - ‬17 min walk
  • ‪福满隆酒楼 - ‬11 min walk
  • ‪苏荷酒吧 - ‬14 min walk
  • ‪Pizza Hut 必胜客 - ‬17 min walk
  • ‪KFC 肯德基 - ‬12 min walk

About this property

Sofitel Haikou

5-star luxury hotel near Haikou Arcade Street, connected to a shopping center
Sofitel Haikou offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

A business center and 6 meeting rooms are available. Event space at this hotel measures 2583 square feet (240 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury Sofitel Haikou.

This 5-star Haikou hotel is smoke free.

  • 208 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 2583 sq ft of conference space
  • 240 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Dining venue
Sofitel Haikou offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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    Property amenities

    Family friendly

    • In-room crib
    • Indoor pool
    • Laundry facilities
    • Outdoor pool
    • Soundproofed rooms

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Onsite parking options include a garage

    Food and drink

    • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 to 168 per person
    • 2 bars/lounges
    • A coffee shop/cafe
    • A restaurant
    • Coffee and tea in common areas
    • Couples/private dining

    Things to do

    • Designer stores
    • Full-service spa
    • Gym
    • Indoor pool
    • Outdoor pool
    • Sauna
    • Shopping mall

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Area rugs in room
    • Elevator
    • Stair-free path to entrance
    • Tile flooring in room
    • Wheelchair-accessible path to elevator

    Room amenities

    Entertainment

    • LCD TV with cable channels

    Bedroom

    • Bedsheets provided
    • Blackout drapes
    • Down comforter
    • Free crib
    • Pillow menu

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hair dryer
    • Hydromassage showerhead
    • Shampoo
    • Shower/bathtub combination
    • Slippers
    • Soap
    • Toilet paper
    • Toilet with electronic bidet
    • Toothbrush and toothpaste
    • Towels provided

    Food and drink

    • 24-hour room service
    • Coffee/tea maker
    • Electric kettle
    • Espresso maker
    • Free bottled water
    • Minibar

    More

    • Air conditioning
    • Bulk dispensers for toiletries
    • Cleaning products are eco-friendly
    • Desk
    • Desk chair
    • Energy-saving switches in guestrooms
    • Iron/ironing board
    • Laptop workspace
    • LED lighting
    • Phone
    • Recycling
    • Safe
    • Soundproofed rooms
    • Water-efficient showers

    Policies

    Check-in

    Check-in start time: 3:00 PM; Check-in end time: anytime

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival at the property
    Information provided by the property may be translated using automated translation tools

    Access methods

    Staffed front desk

    Pets

    • No pets allowed, but service animals are welcome

    Children and extra beds

    • Children are welcome.
    • Kids stay free! Children stay free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Free cribs (infant beds)!

    Property payment types

    Important information

    Optional extras

    The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

    • Fee for buffet breakfast: approximately CNY 168 to 168 per person

    This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards, mobile payments, and cash
    Cashless transactions are available
    This property uses solar energy, plus a grey water recycling system
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    Charges for extra guests may apply and vary according to property policy.
    A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
    Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
      This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    We should mention

    • Pool access available from 7:00 AM to 10:30 PM.
    • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
    • Children stay free in the same room as the parent or guardian when using existing bedding.

    National rating

    Property class, provided by our rating system, is based on property type, amenities, and services.

    Property is also known as

    Sofitel Haikou Hotel
    Sofitel Haikou HAIKOU
    Sofitel Haikou Hotel HAIKOU

    Sofitel Haikou Reviews

    Reviews

    9.8

    Exceptional

    Rating 10 - Excellent. 15 out of 17 reviews
    Rating 8 - Good. 1 out of 17 reviews
    Rating 6 - Okay. 1 out of 17 reviews
    Rating 4 - Poor. 0 out of 17 reviews
    Rating 2 - Terrible. 0 out of 17 reviews

    9.4/10

    Cleanliness

    9.6/10

    Staff & service

    9.4/10

    Amenities

    9.4/10

    Property conditions & facilities

    Reviews

    10/10 Excellent

    Siew keow

    Travelled with family
    Liked: Cleanliness, staff & service, amenities
    My stay at Sofitel Haikou was exceptional as always. The rooms are high-tech, spotless, and very well maintained. It's a perfect blend of comfort and modern luxury. The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired, so the thoughtful gesture was deeply appreciated. I also want to thank the service team on duty on 12 November (between 10am–12 noon). After checking out, I accidentally left my bag at the hotel, and the staff were incredibly helpful and efficient in locating it for me. Every experience at Sofitel Haikou has been nothing short of excellent. Thank you to the entire team for your warm hospitality and impeccable service. You truly made our stay memorable! Sofitel Haikou will definitely be my number 1 choice when I return to Haikou.
    Mini walk in wardrobe
    Washroom
    Toilet
    Shower area
    Stayed 1 night in Nov 2025

    8/10 Good

    HANG CHI

    Stayed 7 nights in Sep 2025

    10/10 Excellent

    Yu Chao

    Liked: Cleanliness, property conditions & facilities, room comfort
    Stayed 3 nights in Apr 2025

    6/10 Okay

    SIANG MING

    Travelled with family
    Liked: Staff & service, amenities
    Disliked: Property conditions & facilities
    This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay.
    Stayed 2 nights in Jul 2023

    10/10 Excellent

    Joanne

    Business traveller
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Cozy and clean, very nice!
    Stayed 1 night in Jan 2023

    10/10 Excellent

    Tarik

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in May 2024

    10/10 Excellent

    meng deng

    Travelled with family
    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 4 nights in Apr 2024

    10/10 Excellent

    Sai Chu

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 3 nights in Oct 2023

    10/10 Excellent

    Mei Lei

    Stayed 3 nights in Jun 2023

    10/10 Excellent

    Melody

    Stayed 2 nights in Feb 2023

    10/10 Excellent

    Joanne

    Business traveller
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Cozy and convenient
    Stayed 1 night in Feb 2023

    10/10 Excellent

    JIONG

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    全新的豪华酒店

    全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
    Stayed 1 night in Jan 2022

    10/10 Excellent

    Yu

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Dec 2021

    10/10 Excellent

    andre

    Stayed 1 night in May 2021