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HAKONE Setsugetsuka

3.5 star property
3.5-star ryokan near Hakone Kowakien Yunessun

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Photo gallery for HAKONE Setsugetsuka

Hot springs
Lobby
Front of property - evening/night
Property entrance
Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1300-34 Gora, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪3 min walk‬
  • Place, Hakone Open Air Museum
    ‪11 min walk‬

Room options

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Deluxe Japanese Western Style Room with Open-Air Bath

  • Sleeps 4

View all photos for Japanese Western Style Room, For 3 People, Private Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room, For 3 People, Private Open-Air Bath

8.6 out of 10
Excellent
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Twin Room, For 2 People, Semi Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Twin Room, For 2 People, Semi Open-Air Bath

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath

Double Room, For 2 People, Private Open-Air Bath

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Western Style Double Room

In-room safe, desk, laptop workspace, free WiFi

Western Style Double Room

  • Sleeps 2

View all photos for Western Style Twin Room

In-room safe, desk, laptop workspace, free WiFi

Western Style Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Japanese Western Style Room(for 2-3 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-3 persons)

  • Sleeps 3

View all photos for Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room, For 4 People, Non Smoking

Japanese Western Style Room, For 4 People, Non Smoking

Japanese Western Style Room, For 4 People, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Double Room with Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Double Room with Open-Air Bath

  • Sleeps 2

View all photos for Japanese Western Style with Open-Air Bath

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style with Open-Air Bath

  • Sleeps 3

View all photos for Twin Room

In-room safe, desk, laptop workspace, free WiFi

Twin Room

  • Sleeps 2

Japanese-Western Style Room or Twin Room - 36 square meters or 45 square meters

  • Sleeps 2

View all photos for Japanese Western Style Room(for 2-4 persons)

In-room safe, desk, laptop workspace, free WiFi

Japanese Western Style Room(for 2-4 persons)

  • Sleeps 4

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About the area

Hakone

Gora stay.Within a 10-minute walk of this Gora ryokan, you'll find Hakone Gora Park and Hakone Museum of Art. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Gora Park - 3 min walk - 0.3 km
  • Hakone Museum of Art - 7 min walk - 0.7 km
  • Hakone Open Air Museum - 11 min walk - 0.9 km
  • Hakone Kowakien Yunessun - 18 min walk - 1.6 km

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive
  • Haneda Airport (HND) - 102 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬13 min walk
  • ‪リバーサイド・キッチン＆バー - ‬9 min walk
  • ‪箱根餃子センター - ‬6 min walk
  • ‪Gora Brewery And Grill - ‬4 min walk
  • ‪Coffee Camp - ‬3 min walk

About this property

HAKONE Setsugetsuka

3.5-star ryokan near Hakone Kowakien Yunessun
There's a restaurant on site. WiFi is free in public spaces. HAKONE Setsugetsuka also features a garden and an elevator. Limited free parking is available on a first-come, first-served basis.
  • 158 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • Dining venue
HAKONE Setsugetsuka offers 158 accommodations with fireplaces and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Similar properties

Hot springs
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 1,825 reviews
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Tea service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

HAKONE Setsugetsuka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 299 reviews
Rating 8 - Good. 100 out of 299 reviews
Rating 6 - Okay. 21 out of 299 reviews
Rating 4 - Poor. 10 out of 299 reviews
Rating 2 - Terrible. 4 out of 299 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kensuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This ryokan is absolutely phenomenal. Gorgeous place with exemplary service.
Stayed 1 night in Nov 2025

4/10 Poor

CHENG

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room is old with poor lighting. The Aircon was terribly warm and dry despite we set the temperature to below 20 degrees. The in room humidifier does not work. The in room private onsen does not seem to be authentic because when I start filling the bath I can hear some gas heater started working. There is also no sulphur deposit around the bath which is usually the case for onsen facilities. The "kaiseki" dinner and breakfast was so so... In both quantity and quality. Both rice bowls provided during the breakfast were dirty. Given the price of 800+ SGD we paid, it is not up to expectations.
Stayed 1 night in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience staying here. With breakfast and dinner are provided with kaiseki style, it was prepared properly and organized. Staff are kind and friendly. The room has tatami mats and very clean with outdoor bathtubs. Although the facility is kinda run down, we still enjoy our stay. The train station is just next to the hotel and bus stop is right outside the hotel. We will stay here again next time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica, Seattle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like had traditional design elements and a beautiful hotel. Enjoyed the private hot springs (no reservation required). Good selection at gift shop. Enjoyed the complimentary samue loungewear, yukata wrap, hanten jacket and geta sandals. Breakfast was a good selection of different food items. Restaurants around town very busy, hotel has option to make reservation and eat dinner there.
Stayed 1 night in Nov 2025

10/10 Excellent

randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the best stays we ever had. Private Tub on the balcony, incredible kaiseki meals, right at the base of the tram and train arrival. Had a 10 pm ramen bar and an afternoon snack bar. This felt like the Japan we dreamed about.
Stayed 2 nights in Oct 2025

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very easy to use train and cable car at Gora Station, Gora Park and bus stop. Japanese set breakfast was elaborate and good experience. Large room was well equipped. Nice to have free tea, coffee, snacks kimono and towels. Building and wooden hot Spring pools showing their age. Limited dining options in hotel or around town are either very basic or quite expensive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES.

It was a truly full-service, relaxing experience, even with our two kids in tow. Every detail and thoughtful extra made our stay exceptional. The kids loved their little kimonos and felt so included. The location was perfect -just a short walk to the cable cars, bus stops, and plenty of delicious food options. Our room was spacious, and the private open-air onsen was such a treat. The traditional breakfast included with the half-board was an adventure for us Westerners, but we wouldn’t have changed a thing. Such a serene, zen experience - highly recommend if you’re passing through Hakone!
Stayed 2 nights in Oct 2025

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ryokan! The onsen were wonderful and the meals were delicious!
Stayed 1 night in Oct 2025

2/10 Terrible

SHAOTANG, DUARTE

Travelled with family
Disliked: Staff & service
Poor organization of the breakfast. We were waiting for almost half hour and no body serviced us. We had to cancel our reservation of the breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hot spring in the room was a bit dirty and the yukata clothes were a little dirty. Towels had a certain smell to them too. There are 3 private onsen rooms too, but you have to wait for a while because there is no time limit. Dinner and breakfast were included and delicious. Also had a bunch of other food amenities like yogurt (?), fish grill, and ramen, but I did not get to try.
Stayed 1 night in Sep 2025

8/10 Good

Wai Man, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel itself is great but the room is a bit dated. Overall it is clean and comfortable though. It is close to the Gora station and it is so convenient to travel around. Our stay included dinner and breakfast. Food is good and the servers are excellent. I like the 3 private onsens a lot. Though it is first come first serve, but usually we didn't need to wait.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

Kalina

Stayed 1 night in May 2025

10/10 Excellent

Terra, Austin

Travelled with family
Liked: Amenities
Wonderful sat and friendly helpful staff.
Stayed 2 nights in May 2025

8/10 Good

Krystal

Travelled with partner
Liked: Amenities
Few shops that are open late and close early. Many not open at all. Plan ahead for meals.
Stayed 3 nights in May 2025

8/10 Good

Robert, Stittsville

Liked: Staff & service
Stayed 2 nights in May 2025

4/10 Poor

Jared

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is pretty old and dirty. Walls are stained, and there is an overall smell that is not pleasant. The food was not very good so we chose to go to restaurants instead of eating the dinner there after one try.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kachel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the onsen at this property! The dinner and the breakfast were also a great experience!
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

YUGARSI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2025

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities
It was a full service relaxation experience. The lovely and traditional dinner and breakfast that comes with the half board were experiences. The attention to detail and little extras provided made our stay extraordinary. The room was spacious and the in room open air onsen was lovely. Highly recommend!
Stayed 1 night in Mar 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jomerene, Pittsburg

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! The food for the half board was so good and the facility was beautiful. We went when it was snowing and the view from our hotel balcony was stunning. The private baths were also really nice as well as the public baths. It was a walking distance from the station so it was a breeze to get there (~5min walk). For being my first time in Japan and on an onsen, everything was easy to understand. The staff were also very helpful. Will definitely come back here again.
Stayed 1 night in Mar 2025

10/10 Excellent

PATCHAYA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025