Ratings based on 211 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 22, 2024 on Expedia
Our experience was very enjoyable. The staff was very gracious and accommodating to our needs. We intend to stay there again.
by A traveller
Posted Feb. 14, 2024 on Expedia
The staff was very friendly and welcoming. I enjoyed the welcome drinks and snack and the kaiseki dinner. Our room had a private onsen and it was very clean and had all of the amenities you could ever need. Would definitely recommend staying for at least two nights, we wished we could have stayed longer!
by A traveller
Posted Jan. 16, 2024 on Expedia
by A traveller
Posted Dec. 27, 2023 on Expedia
This place exceeded our expectation. In room onsen was so relaxing after a day of exploring around Hakone. The beds are
by A traveller
Posted Nov. 30, 2023 on Expedia
by A traveller
Posted Nov. 27, 2023 on Expedia
Beautiful and luxurious with incredible service and staff. Absolutely worth the splurge and we’d love to come back for another special occasion.
by A traveller
Posted Oct. 30, 2023 on Expedia
by A traveller
Posted Oct. 18, 2023 on Expedia
The private bath outdoor was amazing. The staff was super friendly. The food was very delicious.
by A traveller
Posted Oct. 17, 2023 on Expedia
by A traveller
Posted Oct. 1, 2023 on Expedia
Staying here was such a treat! Breakfast and dinner was a super fun and delicious experience! Wish we stayed for 2 nights instead of one! The hot spring was enjoyable and it almost felt like we were the only ones in the hotel depending on the times we walked around. Would definitely consider staying here again!
