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Hotel Hakone Terrace

3.0 star property
3-star hotel near Hakone Kowakien Yunessun

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Photo gallery for Hotel Hakone Terrace

Property entrance
Front of property - evening/night
Deluxe Twin Room
Food and drink
Free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Hakone-machi Gora 1320-934, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪3 min walk‬
  • Place, Hakone Gora Park
    ‪5 min walk‬

Room options

View all photos for Standard Twin Room

Standard Double Room

Standard Twin Room

  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Family Bedroom

Free WiFi

Family Bedroom

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons
  • Free WiFi

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About the area

Hakone

Gora stay.At this Gora hotel, you'll be within a 5-minute walk of Hakone Gora Park and Hakone Museum of Art. Also, Hakone Meissen Antique Museum is within half a mile (1 km) and Hakone Kowakien Yunessun is within 2 miles (3 km).

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 3 min walk - 0.3 km
  • Hakone Gora Park - 5 min walk - 0.4 km
  • Hakone Kowakien Yunessun - 3 min drive - 1.7 km
  • Hakone Open Air Museum - 3 min drive - 1.7 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬20 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪奈可むら - ‬17 min walk
  • ‪Coffee Camp - ‬8 min walk
  • ‪Gora Brewery And Grill - ‬9 min walk

About this property

Hotel Hakone Terrace

3-star hotel near Hakone Kowakien Yunessun
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi.

This 3-star Hakone hotel is smoke free.

  • 8 guestrooms or units
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hakone Terrace offers 8 accommodations with slippers and hair dryers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

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  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive after 7 PM must contact the property by 6 PM to make arrangements. Otherwise, check in after 7 PM is not permitted.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakone Terrace

Hotel Hakone Terrace Hotel

Hotel Hakone Terrace Hakone

Hotel Hakone Terrace Hotel Hakone

Frequently asked questions

How close is Hotel Hakone Terrace to the airport?

Hotel Hakone Terrace is 62.2 mi (104-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Hotel Hakone Terrace have an airport shuttle?

Airport shuttle services are not available at Hotel Hakone Terrace.

How close is Hotel Hakone Terrace to the beach?

This hotel is 16.6 mi (46-min drive) from Yugawara Beach and 17.1 mi (40-min drive) from Miyukinohama Beach. Don't forget your sunscreen!

Does Hotel Hakone Terrace offer free breakfast?

Hotel Hakone Terrace does not offer free breakfast.

Is there a casino at Hotel Hakone Terrace?

No, there is no casino at this hotel.

What time is check-in at Hotel Hakone Terrace?

Check-in start time: 3 PM; Check-in end time: 7 PM.

Is there free parking at Hotel Hakone Terrace?

Free parking is not available at this hotel.

Does Hotel Hakone Terrace have a pool?

Hotel Hakone Terrace does not have a pool.

Does Hotel Hakone Terrace have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Hakone Terrace have a spa?

There are no spa services available at this hotel.

How close is Hotel Hakone Terrace to downtown Hakone?

Hotel Hakone Terrace is 1.4 mi away from Hakone.

Hotel Hakone Terrace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 36 out of 88 reviews
Rating 6 - Okay. 13 out of 88 reviews
Rating 4 - Poor. 1 out of 88 reviews
Rating 2 - Terrible. 2 out of 88 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great property but restaurant was average. Dinner I had there was below average. Salmon was over cooked and served with partially reheated vegetables. Also, disappointing that cuisine was Italian vs Japanese.
Stayed 1 night in Jan 2020

10/10 Excellent

ALEXEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese Aspen without the skiing

excellent condition and great use of space in the room. location could not have been any better too - close to the bus stop and the rope way.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Kian Heng

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, the staff were great when we rang to say we would be a little bit late for check in. They waited till we had arrived. Our hotel room was very spacious and perfect for our one night stay.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovey with a wonderful view and the staff were just so helpful. The service they provided to us was above and beyond, making for a very pleasant stay.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff Restaurant dinner menu was delicious
Stayed 3 nights in Oct 2019

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing, sparkling , like new , great stay.
Stayed 1 night in Oct 2019

8/10 Good

M, Chicago, IL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to cable car and Gora. Would stay here again.
Stayed 2 nights in Aug 2019

8/10 Good

Faizal

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant stay in Hakone !

Very happy and pleased with the stay!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most caring and helpful staff we have had so far!! I’d stay here again in a heartbeat!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms and not to far from a convenience store and the cable car.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and very spacious. The high tech tub was awesome. The staff were very friendly, and they have Netflix which is great when you've been travelling for weeks and just want a night in! There is no elevator, carrying our luggage up to the third floor was a bit of a pain.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large room, had aircon and heater. The room had a kitchen with a cook top but no tea towels, cutlery, utensils, pots or pans. The room was not cleaned during our stay. There was no elevator, only stairs which made it difficult as we had to carry out luggage up 3 flights.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner. Was helpful with town details and welcoming. Twin room was very large for Japan with own kitchen and separate bathroom. Room was well finished throughout and modern.
Stayed 2 nights in Apr 2019

10/10 Excellent

Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick break away to have a look around. Good space for a family
Stayed 1 night in Jan 2019

2/10 Terrible

Farzanah

Disliked: Cleanliness, room comfort

Poor service

Room does not get cleaned during your stay at all. No lift so you need to bring your bags up to your room yourself.
Stayed 3 nights in Dec 2018

8/10 Good

Aditya

It was a decent okeyish type of experience. Hotel should look forward to relaxing checkin timing rules
Stayed 1 night in Nov 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Accommodation

Great location at a reasonable price. Friendly staff and restaurant next to lobby. Large, clean rooms as well.
Stayed 1 night in Oct 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone Gem

Great location, large and clean room, and accommodating staff. Highly recommend this hotel.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Yuen Kit

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Super good room. But inconvenient.

We love the room. Clean, spacious, and it has everything. It makes you feel at home. However, it's inconvenient. 1. No elevator. We have to carry the luggage ourselves. 2. The location. It was located half way to the top. We have to rely on cable train to get there. And the last cable train was 7pm. That means we could not enjoy our dinner at outer place. The nearest restaurant open at 5:30pm, and there was a long line before us. So we gave up and have had cup noodles as dinner.
Stayed 2 nights in Jul 2018