Note fondée sur 126 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
83 % des clients le recommandent
4,6 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 16 févr. 2024 sur Expedia
Hallstatt is one of the most beautiful places we have been to and I feel it has coped as well as it can due to the high interest with tourists. We have read comments about parking and baggage and I think people need to expect that it’s not a holiday destination, it’s a beauty spot in a very small town. We took small bags and the luggage was safe overnight in the car park. Work smarter not harder. We had one of the more traditional rooms which was cosy and had a great view of the lake and We had a kitchen which was handy. We had a log burner and could have done with more kindling than what was supplied. Heads up- A gentleman came to collect room tax, no issue but could have been done at check in. Hallstatt is worth seeing and is beautiful from the sky walk. My advice is to wake up early and see the town before the coaches of people arrive.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Dr.Seemann, Gestion de l’hôtel
Thank you so much for your description which will help other guests. We apologize that we disturbed you. That was my faught and shall not happen again. We are very happy that you had a nice time and share that. Enjoy a happy life
3 sur 5
par un voyageur

Publié le 4 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Silke (owner), Gestion de l’hôtel
We are sorry that you did not enjoy your stay with us. Can you provide me with an idea what you missed?
5 sur 5
par un voyageur

Um paraíso à beira do lago

Publié le 27 janv. 2024 sur Hotels
A melhor vista da cidade. O quarto em que ficamos é incrível, o café da manhã servido no quarto é delicioso, e a equipe é muito prestativa.
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Silke (owner), Gestion de l’hôtel
Oh dear, you make our hearts jumpm :-) Sandra and her team love to make people happy! Thank you so much for sharing your phantastic feedback :-) Enjoy a happy life !
5 sur 5
par un voyageur

Publié le 25 janv. 2024 sur Expedia
Perfect for couples that want to relax. Beautiful view and character.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Silke (owner), Gestion de l’hôtel
Thank you so much for your friendly feedback, we wish you a phantastic further stay in Austria and Europe, the whole Team of Hallstatt Hideaway
5 sur 5
par un voyageur

Publié le 8 janv. 2024 sur Expedia
Amazing view, amazing breakfast, the apartment was perfect.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Silke (owner), Gestion de l’hôtel
Oh thank you for giving specific feedback :-) We wish you a happy life
3 sur 5
par un voyageur

Pretty but poor communication.

Publié le 6 janv. 2024 sur Hotels
The place seems cute in pictures. In addition to not being all that great a few things to know.. first, they email asking for arrival time and stating they will call you with the code, they never called us or called us back.. we just showed up. The breakfast option only has one option, no menu. Also the drain in our shower didn't drain fast enough to keep up with the shower, so we had to take multiple short showers, one for shampoo, conditioner, etc to let the drain catch up.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Silke (owner), Gestion de l’hôtel
Dear guest, we thank you very much to give such detailed feedback which helps us to improve. Future guests please let us know about the slow drain the moment you experience it - we come right on the spot and repair. We only call guests who arrive outside the check in time. Therefore we arsk about the time. When guests arrive late night and wonder that a small town like Hallstatt is shut down at 10pm. We want to help people who are used to 24/7 cities to be aware of that. Sorry that this made you upset. We just try to take care. Hope you enjoyed the beautiful view and authentic atmosphere. :-)
5 sur 5
par un voyageur

Absolutely Incredible!

Publié le 18 déc. 2023 sur Hotels
Our stay was phenomenal. We stayed in the beautiful ‘Holz’ suite and could not have imagined a better experience. Everything was cozy and magical. The team was excellent and very helpful with any requests and questions. I recommend getting the breakfast with your stay, the meal was delicious and presented well.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Silke (owner), Gestion de l’hôtel
Oh, we thank you so much for your motivating feedback. We wish you a wonderful life!
5 sur 5
par un voyageur

Best stay ever

Publié le 13 déc. 2023 sur Hotels
Beautiful cottage with authentic architecture, but a new kitchen and bath. Clean and cozy, and very romantic.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Silke (owner), Gestion de l’hôtel
Oh so sweet! We all thank you so much! Enjoy a happy life!
5 sur 5
par un voyageur

Halstatt trip 2023

Publié le 11 nov. 2023 sur Hotels
It was an amazing place. Cozy and well kept. The views wow. Sandra was very patient while we found parking. Well worth the money.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Silke (owner), Gestion de l’hôtel
THank you so much and be blessed!
5 sur 5
par un voyageur

Publié le 10 oct. 2023 sur Expedia
Just a beautiful property to stay at, lovely amenities, clean and quiet. Super comfortable and beautiful views to wake up to. We stayed right up until the last minute to enjoy this space. The host of the property was also very friendly and helpful.