Ratings based on 526 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Cosmopolis

Posted Aug. 11, 2023 on Expedia
This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
5 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 31, 2023 on Hotels
3 out of 5
by A traveller

Tiny rooms and dreadfully overpriced

Posted Apr. 29, 2023 on Hotels
Tiny rooms. Way overpriced for the size.
5 out of 5
by A traveller

Posted Oct. 9, 2022 on Expedia
The property was great. My room was clean and spacious and the bathroom was wonderful!
5 out of 5
by A traveller

Posted Sep. 4, 2022 on Expedia
There was nobody at the front desk when I wanted to check out at 5 in the morning.
4 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 23, 2022 on Expedia
5 out of 5
by A traveller

Excellent

Posted Sep. 25, 2020 on Hotels
Excellent
Comment from Hotel Management
Oct. 28, 2020 by Altona, Hotel Management
Lieber Mark, vielen herzlichen Dank für Ihre Mühe Ihren Hotelaufenthalt bei uns zu bewerten. Wir freuen uns sehr! Hoffentlich bis bald und viele Grüße, Ihr Team vom Best Western Raphael Hotel Altona
4 out of 5
by A traveller

Posted Aug. 8, 2020 on Expedia
Comment from Hotel Management
Aug. 11, 2020 by Altona, Hotel Management
Lieber Gast, vielen Dank für Ihre positive Bewertung. Beste Grüße, Ihr Team vom Best Western Raphael Hotel Altona
4 out of 5
by A traveller

Posted Feb. 14, 2020 on Expedia
Great location easy access to restaurants and trains
Comment from Hotel Management
Feb. 17, 2020 by Altona, Hotel Management
Dear Leonora, Thank you for taking the time to share your feedback with us! Thank you for staying with us and we hope to see you again in the near future. Best regards, your team from the Best Western Raphael Hotel Altona
5 out of 5
by A traveller

Posted Jan. 30, 2020 on Hotels
Came alone to visit my sister who lives close by. Very central, very clean place. Impressed by the vicinity of the hotel to all attractions.
Comment from Hotel Management
Feb. 2, 2020 by Altona, Hotel Management
Dear Rita, Thank you very, very much for your evaluation of our hotel. We are happy that you enjoyed your stay with us. We hope to welcome you back again and send you best wishes from Hamburg, your team from the Best Western Raphael Hotel Altona
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