Ratings based on 468 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 4, 2024 on Hotels
by A traveller from Rogers
Posted Jan. 29, 2024 on Expedia
Excellent location and staff!
Comment from Hotel Management
Jan. 30, 2024 by Guest Service Supervisor, Hotel Management
Dear Vicki,thank you very much for your lovely feedback.Best regardsSteve RossiGuest Service Supervisor
by A traveller
Posted Jan. 25, 2024 on Hotels
by A traveller from Rogers
Posted Jan. 7, 2024 on Expedia
by A traveller
Posted Dec. 10, 2023 on Hotels
We enjoyed our stay, everything beautiful, big rooms all equipped with full kitchen and small dinning table. Great location!
Comment from Hotel Management
Dec. 19, 2023 by Giorgia Mantovani, Hotel Management
Dear Guest, Thank you very much for your wonderful review. We are delighted to see that you had such a great stay at Fraser Suites Hamburg and enjoyed our facilities and services. We hope we will welcome you again soon. Best regards, Giorgia MantovaniFront Office Supervisor
by A traveller
Brilliant stay
Posted Dec. 6, 2023 on HotelsReally lovely service. Beautiful building with excellent location
Comment from Hotel Management
Dec. 19, 2023 by Giorgia Mantovani, Hotel Management
Dear Fiona, Thank you very much for staying at Fraser Suites and sharing your review with us. We are always glad to receive positive feedback. We will share your comments with the rest of our team, which will serve as an encouragement to continuously improve the quality of our services. We hope we will welcome you back soon at Fraser Suites Hamburg. Best regards, Giorgia Mantovani Front Office Supervisor
by A traveller
Fabulous central location
Posted Dec. 3, 2023 on HotelsAll staff very friendly and helpful. Great location for Christmas markets, harbour, shopping, Alster Lake etc. U Bahn stop right outside hotel.
Great breakfast. Fabulous cocktails made to order. Good price for 5*****
Comment from Hotel Management
Dec. 9, 2023 by Giorgia Mantovani, Hotel Management
Dear Jennifer, thank you so much for taking your time writing your feedback. We are delighted to hear that that you enjoyed your stay with us, we thank you for your kind comments regarding our staff and services. We look forward to welcoming you again soon. Best regards, Giorgia Mantovani Front Office Supervisor
by A traveller
Great beautiful hotel heart of the city
Posted Nov. 19, 2023 on HotelsBeautiful clean hotel. The rooms are large and staff is friendly. Great location!
Comment from Hotel Management
Nov. 26, 2023 by Justyna Jargon, Hotel Management
Dear Alicia, We are very pleased to know that you enjoyed your stay with us and we thank you for your kind comments regarding our hotel facilities which were to your expectations. We are very happy to share your great feedback with our team. We look forward to welcoming you again. Kind regards from Hamburg, Justyna JargonFront Office
by A traveller
Posted Nov. 12, 2023 on Expedia
Breakfast option is not popular.
Comment from Hotel Management
Nov. 20, 2023 by Justyna Jargon, Hotel Management
Dear guest, Thank you very much for staying at our hotel and sharing with us your feedback. Please accept our sincere apologies in regards to the dissatisfaction you had during the breakfast. We forwarded your feedback to the the concerned department heads.Best regardsJustyna JargonFront Office
by A traveller
Posted Nov. 8, 2023 on Expedia
The hotel is well appointed and the staff are very attentive and helpful. The bedroom was a good size with a tasteful bathroom and with a smart small kitchen area with tea/coffee facilities and microwave and hob. The hotel is well connected with the U bahn station outside and set in a quiet area of the city
Comment from Hotel Management
Nov. 20, 2023 by Justyna Jargon, Hotel Management
Dear Anthony, Thank you for sharing your kind review with us. We are so glad to read that you enjoyed your stay and we have been able to make this visit memorable. We are happy to share your great feedback with our team. Thank you again for your comments and we hope to welcome you back in the near future. Kind regards from HamburgJustyna JargonFront Office
