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Staybridge Suites Hamilton Downtown by IHG

3.0 star property
3-star hotel near Art Gallery of Hamilton

Choose dates to view prices

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Point of interest
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Place, McMaster University
    ‪5 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Transfer Shower, Kitchen)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible, Non Smoking (Transfer Shower, Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Transfer Shower, Kitchen)

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Transfer Shower, Kitchen)

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Transfer Shower, Kitchen)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining, Balcony)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Hamilton

City center stay.Within a 10-minute walk of this Central Hamilton hotel, you'll find Art Gallery of Hamilton and Hamilton City Hall. Hamilton Convention Centre and TD Coliseum are also within half a mile (1 km).

What's nearby

  • Hamilton Convention Centre - 3 min walk - 0.3 km
  • Art Gallery of Hamilton - 3 min walk - 0.3 km
  • TD Coliseum - 5 min walk - 0.5 km
  • Mohawk College - 4 min drive - 2.9 km
  • McMaster University - 5 min drive - 3.7 km

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Coop Wicked Chicken - ‬3 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪The George Hamilton - ‬3 min walk

About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel near Art Gallery of Hamilton
Staybridge Suites Hamilton Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Similar properties

Reception

Hampton Inn by Hilton Hamilton

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 652 reviews
The price is CA $135
CA $159 total
includes taxes & fees
Oct 12 - Oct 13
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 91 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

Reviews

6/10 Okay

Ria

Travelled with family
Liked: Cleanliness, staff & service
The room was clean and staff are nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Angus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and very well taken care of. The room was excellent even being beside the elevator. Couldn't hear it. Maybe because we on the top floor. Lots of homeless and drug addicts outside in the parking lot next to the property. But thankfully they have secured underground parking and security measures to enter the hotel. Didn't deter our stay at all. I'd give the hotel and staff 5/5
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Amila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Hamilton Downtown

Great Hotel with very friendly and helpful staff. Breakfast is awesome. They also offer FREE dinner on Monday - Wednesday Highly recommended & closer to everything in Hamilton. Also great security precautions in the hotel. Radom people just can’t walk in
Stayed 6 nights in Jun 2025

4/10 Poor

Arthur

Travelled with partner
Disliked: Amenities
Upon check in, i was notifed that the 1 bedroom king that i had reserved was not available due to previous clients extending thier stay. My room category was bummped down to thier basic room with a queen beed and desk. Disnt even have the couch. They tried to spin it that seeing we didnt get what we booked we would only be charged the rate for the lesser room. Well i would hope so. They also threw in a 12 dollar bottlenof wine. Feel like it was a bait and switch. They dmsaud they did try and calm me. Well yes they did, 2 hours before our arrival when we were allready just about to the city. Kind of late to make alternitive arrangments. Didnt even leave a message when they called. Second day room cards stopped working. Had to leave my car and wife at the entrance to the parking garage to gonin and have the cards looked at. The desk staff reporgrammed them, went back tk my car and low and behold, they still didnt work. Had to trek back to the desk once again to get new cards. Bed was uncomfortable, duvet kept comming apart. The last factor that made our stay bad was the fact of the homeless, and drug adicts all around the hotel. I know this partnis not thier fault but still dis not make the stay very enjoyable. We ended up calli g our trip short and left with out staying the second night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Nice room.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trop chère pour le quartier

Prix trop élevé pour le quartier qui est dans secteur défavorisés de Hamilton avec pleins de gens qui consomment de la drogue et alcool juste a coté de l hôtel la vue de ma chambre donnait sur des junkies
Stayed 1 night in Jun 2025

8/10 Good

Sanobar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mostly a great stay but I was surprised that there wasn’t any bottled water in the fridge! A snack woukd be nice too but especially bottled fridge water wss needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 room suite was really good value
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, well located with friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to McMaster Children's Hosp.

Comfortable rooms with good amenities. Pool is nice. Convenient location to restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great home away from home

The Staybridge is a perfect place for a long stay. It’s clean and comfortable, breakfast buffet is great, the Monday to Wednesday Social dinner is a great option. Having a small kitchen in each unit gives you the opportunity to make your own meals. The location is perfect for access to public transportation, shopping or other activities.
Stayed 7 nights in Jun 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They had dinner provided for Monday, Tuesday, Wednesday and their breakfast was phenomenal with everything you could want!
Stayed 1 night in Jun 2025

10/10 Excellent

Amila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Hamilton ON

Highly recommended. Great location. Rooms are clean. Breakfast is great. Not only breakfast they offer light dinner free of charge Mon-Wed too. Very friendly and helpful staff members. Properly has great security measures as well. Strangers can’t just walk inside
Stayed 14 nights in Jun 2025

10/10 Excellent

Gianni

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

4/10 Poor

Jacqueline

Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities

Mediocre but good breakfast

Dark and dingy. Tired 80’s furniture. Dirty windows and carpets in common areas. Breakfast was excellent.
Stayed 1 night in Jun 2025

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Rooms were clean and spacious
Stayed 1 night in Jun 2025

8/10 Good

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom door lock was broken and cannot be locked in my room. Other then that it was good
Stayed 1 night in Jun 2025

10/10 Excellent

Tara, Oakville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that would need improvement was the shower floor. Don’t seem to be installed properly. Otherwise we very much enjoyed our stay. We were very impressed with the breakfast offerings. The best we’ve ever seen to date!
Stayed 1 night in Jun 2025

4/10 Poor

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
The Staybridge Suites and our room were fine. Check in was easy, room was clean. Our window faced out to a Tim Hortons parking lot where there were lots people gathered and hanging out. We didn’t feel comfortable going outside to grab food so we ordered in. The “party in the parking lot” continued all night, very loudly. E would not stay here again.
Stayed 1 night in Jun 2025

6/10 Okay

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities
Room 318 with separate sitting area and kitchenette was okay but dark and sparse. No pictures or windows in that area. Bedroom was better and bed was fine. Overall okay but nothing exceptional to make me want to book again. Many homeless people nearby. Underground parking was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2025