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Visitors Inn

3.5 star property
3.5-star hotel near McMaster University

Choose dates to view prices

Photo gallery for Visitors Inn

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Lobby sitting area
Breakfast, lunch and dinner served
Indoor pool, sun loungers
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available

Explore the area

View in a map
649 Main Street West, Hamilton, ON, L8S 1A2
  • Place, TD Coliseum
    ‪5 min drive‬
  • Place, Hamilton Convention Centre
    ‪5 min drive‬
  • Place, McMaster University
    ‪5 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(47 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Kitchenette

Superior Room, 1 King Bed, Kitchenette

Superior Room, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette

Superior Room, 2 Queen Beds, Kitchenette

Superior Room, 2 Queen Beds, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room business centre

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchenette

Family Suite, 2 Bedrooms, Kitchenette

Family Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(7 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted Tub

Luxury Suite, 1 King Bed, Jetted Tub | Living room

Luxury Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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About the area

Hamilton

Westdale stay.Within a 15-minute walk of this Westdale hotel, you'll find Lafarge 2000 Trail and Cathedral Basilica of Christ the King. Friends of the Aviary and Dundurn Castle are also within 2 miles (3 km).

What's nearby

  • Royal Botanical Gardens - 4 min drive - 6.5 km
  • TD Coliseum - 5 min drive - 2.2 km
  • Hamilton Convention Centre - 5 min drive - 2.2 km
  • McMaster University - 5 min drive - 2.9 km
  • Mohawk College - 8 min drive - 3.3 km

Getting around

  • Hamilton GO Centre - 3 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬12 min walk

About this property

Visitors Inn

3.5-star hotel near McMaster University
As a guest of Visitors Inn, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 1250 square feet (116 square meters) and includes a conference center. A terrace, a vending machine, and a picnic area are also featured at Visitors Inn. Free self parking is available.

This 3.5-star Hamilton hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • 1250 sq ft of conference space
  • 116 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Visitors Inn offers 60 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Free WiFi
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: CAD 5 to 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 20 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Visitors Inn
Visitors Inn Hamilton
Visitors Hotel Hamilton
Visitors Inn Hamilton, Ontario
Visitors Hamilton
Visitors Inn Hamilton
Visitors Inn Hotel
Visitors Inn Hamilton
Visitors Inn Hotel Hamilton

Visitors Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1112 out of 1493 reviews
Rating 8 - Good. 295 out of 1493 reviews
Rating 6 - Okay. 43 out of 1493 reviews
Rating 4 - Poor. 23 out of 1493 reviews
Rating 2 - Terrible. 20 out of 1493 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
Room was fine but the mattress was horrible. I’ve stayed at this hotel over the past seven years when I travel to Hamilton and this was the worst night at this location. That mattress should be thrown out. By the time I got myself settled and into bed it was after 1:30 AM and it was not an appropriate time to request a room change. I did bring it up to the person at the front desk when I was checking out and they were surprised, but at the same time didn’t even care enough to offer some sort of compensation. A little bit apathetic to be honest. I also was very surprised to see a security guard, walking around the lobby and sitting in the front lobby. If something‘s going on, it’s not a good sign. I will reconsider booking this hotel for future trips.
Stayed 1 night in Nov 2025

10/10 Excellent

Csilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Comfy beds. Only thing was the pillows were a bit high for us. Otherwise super quiet and excellent room.
Stayed 3 nights in Aug 2025

8/10 Good

Kardjatou

Liked: Property conditions & facilities
The room was not vacuumed after the first night. I appreciated my stay. It was comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bygdonald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat and spacious. The staffs were very friendly.
Stayed 2 nights in Aug 2025

8/10 Good

ALEXANDER, Pointe-Claire

Travelled with partner
Liked: Amenities
We had ground floor accommodation. Easy on easy off !! Second stay . Very good!
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The staff was extremely rude and even refused to greet or communicate. The ground floor felt like a basement. While the room appeared clean, the refrigerator and coffee pot were practically unusable. Most importantly, the attitude of the front desk staff was highly problematic. I came here because of the high ratings, but I would not recommend this place.
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has great parking and is close to restaurants
Stayed 1 night in Aug 2025

8/10 Good

Rachel

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the shower was super slippery, almost fell!
Stayed 2 nights in Aug 2025

8/10 Good

Nabiha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Asabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Daryl

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a room for my brother, myself, and my two nephews for Saturday. I wanted to pay ahead so that it was an easy check in, so I called ahead on Thursday. The staff member I spoke with over the phone informed me that my card would be charged on the Friday for the cost of the room, which it was. However, when I arrived on Saturday, I was told I had to pay an additional $200 deposit on top of what I'd already paid. The concierge was incredibly unwelcoming and unsympathetic to the situation. Fortunately, I was refunded (still waiting for the money to go back on my card but that's due to my bank) and we were able to use another credit card to pay for the room. There's also no breakfast included and I wasn't informed by the concierge what time breakfast ended. They just said we could eat in the restaurant. The hospitality staff were the nicest staff members we interacted with in the entire hotel. They stayed open late and offered to serve us breakfast as long as we ordered quickly. The concierge in the morning was more accomodating, allowing us a late checkout, but still not friendly. I didn't feel welcomed at the Visitors Inn and I would not stay here again or recommend it to anyone else. I also didn't love staring at a United States of America flag that was posted outside my window.
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds super comfy, the pool great for our grandkids, great hot tub and sauna. Staff friendly and knowlegable
Stayed 4 nights in Aug 2025

10/10 Excellent

Jake

Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Excellent Resturant !
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Xiao

Travelled with family
Liked: Cleanliness, staff & service, amenities
Both sides of the hotel face toward the high way, so very noisy. If you are sensitive to the noise, it’s not a good choice. The staff is very nice, empathetic and helpful though.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Josselin

Stayed 4 nights in Jul 2025

8/10 Good

Matteo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for getting around Hamilton. At times first drive up suites have smokers that can be at times filtering through into upper floor rooms
Stayed 4 nights in Aug 2025

10/10 Excellent

Donna

Beds were comfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025