Note fondée sur 280 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 févr. 2023 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 16 mars 2024
It was convenient to intestate, the TV channels, volume not working to good.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Diane,Thank you for your feedback! We're glad to hear that you found our location convenient for interstate travel. We apologize for any inconvenience you experienced with the TV channels and volume. Your comments will be shared with our team to ensure we address these issues promptly. If there's anything else we can do to improve your experience next time, please don't hesitate to let us know. We appreciate your input and hope to welcome you back for an even better stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 10 mars 2024
The rooms were very nice and clean. The bed was comfortable as well. The only issue was there was no conditioner but that’s very minor. Overall, very pleased.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Hotel Manager , Gestion de l’hôtel
Dear Cindy,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your stay with us and found the rooms clean and comfortable. We apologize for the oversight with the conditioner, but we're glad it was a minor issue for you. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 25 févr. 2024
Must be a newer hotel or very well maintained inside and outside.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Susan,Thank you for your feedback! We're glad to hear that you found our hotel to be newer or very well maintained, both inside and out. Providing a clean and comfortable environment for our guests is a top priority for us. We appreciate your feedback and hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 19 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jared,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 15 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Denise,It's great to hear that you had an excellent stay at our hotel. We are committed to providing the highest level of service to our guests. Your wonderful perfect review is an acknowledgment of our team's hard work, and it motivates us to sustain our efforts on your behalf. We look forward to seeing you soon and providing you with an unparalleled hotel experience once again.Sincerely, Hotel Manager
par un voyageur
Publié le 13 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Hotel manager , Gestion de l’hôtel
Dear Cedric,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a positive experience overall. Your satisfaction is important to us, and we appreciate your rating. If there's anything specific you feel we could improve upon, please don't hesitate to let us know. We hope to welcome you back for an even better stay in the future!Sincerely,Hotel Manager
par un voyageur de CORDOVA
Publié le 10 févr. 2024
Commentaires de Gestion de l’hôtel
12 févr. 2024 par Hotel manager , Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 9 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 févr. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Janie,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur de Orlando
Publié le 25 janv. 2024 sur Expedia
The front desk just acted like he had an attitude or just unwilling to help.
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Barrington,We apologize for the less-than-ideal experience you had with our front desk staff. Providing excellent customer service is our priority, and we're sorry for any attitude or unhelpfulness you encountered. Your feedback is important, and we'll address this issue to ensure a better experience for all our guests. We appreciate your input and hope to have the opportunity to welcome you back with improved service.Sincerely, Hotel Manager
