Note fondée sur 936 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
82 % des clients le recommandent
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear Shadi,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.
3 sur 5
par un voyageur

Publié le 10 févr. 2024 sur Expedia
At about 3:00 a.m. my children and I were woken up by the sound of a rodent. We were moved to a different room within a few minutes but the new room was just across the hall so that wasn't very comforting.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Kumar, Gestion de l’hôtel
Hello Brandi,We are extremely sorry for the inconvenience caused to you, we won't repeat this again from us, thank you for your valuable feedback.Regards.Best Western Hampton Inn.
5 sur 5
par un voyageur

Publié le 6 févr. 2024 sur Hotels
Great stray.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear William,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.
4 sur 5
par un voyageur

Publié le 30 janv. 2024 sur Expedia
Good place to stay for a swim meet
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear Andriy,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.
2 sur 5
par un voyageur de Wilmington

Publié le 29 janv. 2024 sur Expedia
The hotel was not clean. The bathroom was disgusting. They also charged me 25 dollars to check in early when the room was ready. Not pleasant staff at all
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Nick, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your recent stay at our hotel. We take your concerns very seriously and would like to assure you that we are actively addressing the issues you mentioned.We regret to hear about the cleanliness issues, particularly with the bathroom. This does not align with the high standards of cleanliness and comfort that we strive to provide for our guests. Please rest assured that we have shared your comments with our housekeeping team to ensure that appropriate measures are taken to address and rectify these issues immediately.Regarding the early check-in charge, we apologize for any inconvenience this may have caused. We understand that our guests have various needs and preferences, and we will review our policies to ensure they align with our commitment to excellent customer service. Your feedback is invaluable in helping us improve our services.We are also disappointed to learn that our staff did not meet your expectations in terms of friendliness and service. Our team is dedicated to creating a positive and welcoming atmosphere, and we will use your feedback as an opportunity to reevaluate our training programs and guest interactions.We genuinely appreciate your feedback as it allows us to identify areas for improvement and take corrective action. It is our hope that you will give us another opportunity to provide you with the excellent service and experience you deserve on your next visit.If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to our management team directly.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back and exceed your expectations in the future.
5 sur 5
par un voyageur

Publié le 25 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear Alvester,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.
4 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Expedia
Clean.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear Leslie,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.
4 sur 5
par un voyageur

Publié le 20 janv. 2024 sur Expedia
24 hour coffee. Really no dislikes.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear Rebecca,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.
4 sur 5
par un voyageur

Publié le 31 déc. 2023 sur Expedia
Property was very clean. Free breakfast was really good. Lots of choices. Staff was friendly. Great price. Great location.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear Angel,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.
5 sur 5
par un voyageur

Publié le 29 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Kumar, Gestion de l’hôtel
Dear Mahogany,Thank you so much for taking the time to leave us such a glowing review! We are delighted to hear that you had a fantastic experience at our Best Western hotel. It is always a pleasure to receive positive feedback from our guests.Our team works hard to provide exceptional service, and we are thrilled to know that we succeeded in making your stay memorable. Your kind words serve as motivation for us to continue delivering the highest standards of hospitality.We truly appreciate your support and look forward to welcoming you back to our hotel in the future. If there's anything specific you loved about your stay, we would love to hear more!Warm regards,Kumar.Best Western Hampton Inn.