The staff at this hotel was amazing. Efficient, friendly & helpful. My only.complaint was cleanliness. My room wasnt made up at all after my first night. I did have the "Not yet" sign up but I removed it before 1pm & when i walked out of the room, housekeeping was still on my.floor.. I noticed after the 2nd night, the only thing that was done was the beds were made & i got fresh towels, washcloths, etc. The room hadnt been vacuumed, the bathroom wasnt really cleaned, sheets werent changed. I thought full service meant all of that.