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Aurora Oriental Hotel

Property class: 4.5
4.5-star luxury hotel near Hoan Kiem Lake

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Photo gallery for Aurora Oriental Hotel

Indoor pool
Indoor pool
Front of property
Free daily buffet breakfast
Luxury Double Room, 1 King Bed, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ly Thai To str, No 26, Hanoi, 11007
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double Room, City View

Minibar, in-room safe, individually decorated, desk

Junior Double Room, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

Street view

Junior Double Room, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View

Luxury Double Room, 1 King Bed, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Bedrooms, City View

Family Double Room, 2 Bedrooms, City View | City view

Family Double Room, 2 Bedrooms, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Family Double Room, 2 Bedrooms, Lake View

Family Double Room, 2 Bedrooms, Lake View | Lake view

Family Double Room, 2 Bedrooms, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Double Room, Lake View

Signature Double Room, Lake View

Signature Double Room, Lake View

  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Hanoi

City center retreat .Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Hoan Kiem Lake Weekend Walking Street and Thang Long Water Puppet Theatre are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • The Old Quarter Gallery - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 8 min walk - 0.7 km

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở Thìn Bờ Hồ - ‬4 min walk
  • ‪Authentic Hotel - ‬1 min walk
  • ‪Bự Bánh Mì - ‬1 min walk
  • ‪Hải Sản Tươi Sống - ‬2 min walk
  • ‪Trà Chanh Thượng Đế - ‬1 min walk

About this property

Aurora Oriental Hotel

4.5-star luxury hotel near Hoan Kiem Lake
Aurora Oriental Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Aurora Oriental Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 52 guestrooms or units
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Aurora Oriental Hotel offers 52 air-conditioned accommodations with fireplaces and minibars. Each accommodation is individually decorated. A pillow menu is available. Smart televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Shiki Onsen - Spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

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  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (59 inch wide door)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 31 2026 to January 1 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aurora Oriental Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Aurora Oriental Hotel Hotel
Aurora Oriental Hotel Hanoi
Aurora Oriental Hotel Hotel Hanoi

Aurora Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 54 reviews
Rating 8 - Good. 5 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

natalie

Disliked: Property conditions & facilities
Room is outdated, bathroom with glass walls can be seen through, no privacy, and I had two rooms as family unit. shower with tub it was hard to use. The hotel is over rated, as 4 and 1/2 stars. Breakfast was not good. Need more selection. Staff were excellent and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Tin

Stayed 3 nights in Dec 2025

6/10 Okay

Rebekah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!
Stayed 2 nights in Dec 2025

6/10 Okay

Yu Ying, Redwood City

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others .
Stayed 4 nights in Nov 2025

10/10 Excellent

Constantin, Westlake Village

Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant
Stayed 3 nights in Oct 2025

4/10 Poor

Alexis

Travelled with family and small children
We felt this hotel was falsely advertised. We paid over AUD 400 per night (supposedly at a 75% discount on Wotif), expecting a genuine 5-star experience, but it did not come close. The construction quality is poor, and the bathroom setup is both awkward and unsafe — the shower is inside a wobbly, unsecured bathtub. Breakfast was very limited, coffee wasn’t included, and the baby high chair was broken. The TV offered no English channels or smart functionality, so no Netflix or streaming, and our room overlooked construction sites and backyards, which added to the disappointment. Cleanliness was another major issue: we found a lizard in the room and a bug in our daughter’s bed. The bed was lumpy, the hotel noisy at night, and a sign asked guests not to flush toilet paper — unacceptable for a property claiming 5 stars. We left after one night of a three-night stay; while they refunded one night, they also asked us not to post a review. We moved to another hotel that was half the price and ten times better in every way. I strongly recommend looking elsewhere.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were exceptionally lovely, very knowledgeable and helpful at all times.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place super central
Stayed 2 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, value, rooms, and excellent & helpful staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon, Phillipsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Mor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel !!
Stayed 1 night in Sep 2025

10/10 Excellent

Simon Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly and helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Madeleine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, great location. Centrally located. Nice outlook and new rooms
Stayed 3 nights in Aug 2025

6/10 Okay

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the room very noisy at night and the linen all had an awful smell
Stayed 1 night in Aug 2025

8/10 Good

Parveen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

HARSH

Stayed 2 nights in Aug 2025

10/10 Excellent

galit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

yafit

Stayed 1 night in Jul 2025

10/10 Excellent

Ker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristen

Stayed 1 night in Jul 2025

10/10 Excellent

Aara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the ideal location for exploring Ha Noi . The staff was very accommodating.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zhirou

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake.
Stayed 2 nights in Jun 2025