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Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly 4-star hotel near Hanoi Old Town Night Market

Choose dates to view prices

Photo gallery for Hanoi Lotus Boutique Hotel

Terrace/patio
Lobby
Free daily buffet breakfast
Exterior detail
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Business services

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room

9.0 out of 10
Wonderful
(97 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View

  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(20 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down comforters

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(107 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

About the area

Hanoi

City center retreat .Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hang Da Market and Vietnam National Tuong Theatre are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Train Street - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪Phở Phú Xuân - ‬2 min walk
  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪Giao Hàng - Bánh Mì Phố - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Family-friendly 4-star hotel near Hanoi Old Town Night Market
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Games
  • Library
  • Music library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses wind energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Hanoi Lotus Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 641 out of 1108 reviews
Rating 8 - Good. 233 out of 1108 reviews
Rating 6 - Okay. 117 out of 1108 reviews
Rating 4 - Poor. 63 out of 1108 reviews
Rating 2 - Terrible. 54 out of 1108 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

hyunjong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. The receptionist were very nice and accommodating specially Huong. Food is great too
Stayed 3 nights in Sep 2025

10/10 Excellent

hyunjong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Anderson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was exceptional. The staff took time to know our food preferences and helped us book tours and gave us tips where to go.
Stayed 1 night in Aug 2025

6/10 Okay

Lindsey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room very clean, comfortable bed, good pillows, freezing air conditioner.in the heart of old quarter. Very good staff on reception. Nice balcony. Single glaze window, no sound proofing. Dated, needs refurbishment, sister hotel serves breakfast which was chaotic, lacking any quality food. Staff make up for the poor standard.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Knowles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. They even arranged breakfast for us to take with us when we took an early bus to our next destination, without us asking! The room was good and comfortable; the location was nice too. Even though it was right in the middle of old Hanoi, on the 7th floor you could barely hear the noise.
Stayed 1 night in Sep 2025

10/10 Excellent

Clarence, Cypress

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was awesome! Great way to start the day! The staff was super helpful with luggage and tips for eating! Close to night market.
Stayed 2 nights in Oct 2025

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Very helpful staff especially Anna. Helped organise everything that we needed. Excellent location in the centre of the old town. Great breakfast. Exceptionally clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Knowles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful. They even arranged breakfast for us to take with us when we took an early bus to our next destination, without us asking! The room was good and comfortable and the location was nice too. Even though it was right in the middle of old Hanoi, on the 7th floor you could barely hear the noise.
Stayed 2 nights in Sep 2025

8/10 Good

Shao Fang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was well situated within easy walk of old quarter and train street. It is on a side street so not too noisy with traffic, heard no noise from neighbours. The building smelled musty and old, but was clean. Did not have breakfast so cannot comment on that.
Stayed 2 nights in Oct 2025

2/10 Terrible

Limor

Disliked: Staff & service, amenities, property conditions & facilities
Watch out! This hotel straight out of a Soviet bloc movie, peeling wallpaper and all, is nothing like what you would expect from the reviews. Unpleasant neighborhood and zero facilities. Stay away!
Stayed 1 night in Oct 2025

10/10 Excellent

Ciardiello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ciardiello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ciardiello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ciardiello

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the Lotus Boutique Hotel for three nights initially at the start of our Vietnam family holiday. Travelling with a group of seven including a toddler of 21 months, two rooms here were ideal. The hotel organised an airport transfer for is at a very reasonable price. Jennie, the manager could not be more accommodating, organising a street food tour which I highly recommend. She also organised our train tickets together with a cruise on Halong Bay. We also had laundry done at a very reasonable price. As far as value for money is concerned, we received outstanding value for money. The breakfast was good, the wifi was very good.I highly recommend the Lotus Boutique Hotel and would definitely return here if staying in Hanoi again. The location is outstanding.
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Sep 2025

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This little hidden gem was located in the heart of Old Quarter, it was in such a convenient location. Huong was wonderful, she coordinated our pick up from the airport with little notice, and helped us immensely with our trip to Halong Bay! The staff in general were extremely friendly and we were very happy with our stay. The rooms were great very spacious and we were upgraded both nights at no extra cost which was such a pleasant surprise.
Stayed 1 night in Sep 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property very old and small, nothing like the photos so be carefull, first time in over 20yrs of travel breakfast was serviced at a "sister hotel" 3 minute walk (wow). The old positive is room was clean. Disappointing
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 4 wonderful nights at this hotel. The staff was great and very helpful! They arranged 2 amazing trips for us( the trip to SaPa and halong bay) which were amazing. The location is perfect. The breakfast was good. I really recommend this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent All three ladies at the reception were really helpful
Stayed 1 night in Sep 2025