Verified
2/10 Terrible
AHN SOOBEOM
Jan 1, 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ngoc Mai Hotel
3.5 star property
3.5-star hotel near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Ngoc Mai Hotel
Reviews
6.06.0 out of 10
Popular amenities
- Breakfast included
- Free WiFi
- Restaurant
- Air conditioning
- Business services
- Bar
Explore the area
7 Cua Dong Street, Hoan Kiem District, Hanoi, 10000
- Dong Xuan MarketPlace, Dong Xuan Market7 min walk
- Hanoi Old Town Night MarketPlace, Hanoi Old Town Night Market8 min walk
- Hoan Kiem LakePlace, Hoan Kiem Lake10 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)35 min drive
Room options
View all photos for Deluxe Double Room
Deluxe Double Room
- City view
- 32 sq m
- Sleeps 4
- Free WiFi
View all photos for Standard Single Room
Standard Single Room
- 27 sq m
- Sleeps 2
- Free WiFi
View all photos for Family Room
Family Room
- 32 sq m
- Sleeps 6
- Free WiFi
View all photos for Standard Twin Room
Standard Twin Room
- City view
- 27 sq m
- Sleeps 3
- Free WiFi
Dormitory Male For 4 - 6 persons
- Sleeps 6
- Free WiFi
About the area
Hanoi
Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Train Street. Hanoi Old Town Night Market and Hang Ma Street are also within half a mile (1 km).
What's nearby
- Dong Xuan Market - 7 min walk - 0.6 km
- Quan Chuong Gate - 8 min walk - 0.7 km
- Hanoi Old Town Night Market - 8 min walk - 0.7 km
- Hoan Kiem Lake - 10 min walk - 0.9 km
- St. Joseph's Cathedral of Hanoi - 10 min walk - 0.9 km
Getting around
- Hanoi Long Bien Station - 12 min walk
- Noi Bai Intl. Airport (HAN) - 40 min drive
Restaurants
- Phở Gia Truyền Bát Đàn - 2 min walk
- Egg Coffee & More - 1 min walk
- Nê boong-ke cocktail & wine
- Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn - 1 min walk
- Lifted Coffee - 1 min walk
About this property
Ngoc Mai Hotel
3.5-star hotel near Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.
You'll find a business center on site. The business-friendly Ngoc Mai Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. An airport shuttle at scheduled times and a train station pick-up service are available for a fee.
Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.
- 1 building
- 45 guestrooms or units
- 7 levels
- Built in 1993
- Breakfast available (free)
- Business facilities
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- ATM
- Elevator
- Smoking in designated areas
- Bar or lounge
- Dining venue
Ngoc Mai Hotel offers 45 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.
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Property amenities
Family friendly
- Babysitting
- In-room refrigerator
- Rollaway/extra bed
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Roundtrip airport shuttle (surcharge) at scheduled times
- Train station pick-up shuttle (surcharge)
Food and drink
- Free breakfast available
- A bar/lounge
- A restaurant
Accessibility
- Elevator
Room amenities
Entertainment
- 32-inch LED TV with cable channels
Bedroom
- Rollaway/extra bed
Bathroom
- Free toiletries
- Hair dryer (on request)
- Jetted bathtub
- Private bathroom
- Shower/bathtub combination
- Slippers
Food and drink
- 24-hour room service
- Free bottled water
- Minibar
- Refrigerator
More
- Air conditioning
- Desk
- Free daily newspapers
- Iron/ironing board
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in time starts at noon
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Children and extra beds
- Children are welcome.
- Kids stay free! One child 9 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 17 per vehicle (one way)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.
We should mention
- One child 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Ngoc Mai Hanoi
Ngoc Mai Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel Hanoi
Frequently asked questions
How close is Ngoc Mai Hotel to the airport?
Ngoc Mai Hotel is 17.9 mi (40-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
Does Ngoc Mai Hotel have an airport shuttle?
Ngoc Mai Hotel offers an airport shuttle at scheduled times, for a charge of USD 17 per vehicle, one way.
Does Ngoc Mai Hotel offer free breakfast?
Yes, Ngoc Mai Hotel offers free breakfast.
Is there a casino at Ngoc Mai Hotel?
No, there is no casino at this hotel.
What time is check-in at Ngoc Mai Hotel?
Check-in begins at noon.
Is there free parking at Ngoc Mai Hotel?
Free parking is not available at this hotel.
Does Ngoc Mai Hotel have a pool?
Ngoc Mai Hotel does not have a pool.
Does Ngoc Mai Hotel have a restaurant?
Yes, there is a restaurant on site.
Does Ngoc Mai Hotel have a spa?
There are no spa services available at this hotel.
How close is Ngoc Mai Hotel to downtown Hanoi?
Ngoc Mai Hotel is 0.5 mi away from Hanoi.
Ngoc Mai Hotel Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 3 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 3 reviews
2 - Terrible
1
6.0/10
Cleanliness
6.8/10
Staff & service
6.8/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Thomas
Oct 29, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in the heart of the old quarter.
In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time.
Value for money... excellent.
Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.
Thomas
Verified
8/10 Good
Verified traveller
Sep 18, 2014
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort