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Royal St Hanoi Hotel

3.0 star property
3-star hotel near West Lake

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Photo gallery for Royal St Hanoi Hotel

Apartment Suite
Deluxe Double Room
Apartment Suite
Lobby lounge
Apartment Suite

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
112 Nguyen Khanh Toan, Cau Giay, Hanoi
  • Place, Vietnam Museum of Ethnology
    ‪3 min walk‬
  • Place, Museum of Ethnology
    ‪5 min walk‬
  • Place, Lotte Center Hanoi
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for One-Bedroom Apartment

Minibar, in-room safe, desk, soundproofing

One-Bedroom Apartment

  • Sleeps 2

View all photos for Apartment Suite

Minibar, in-room safe, desk, soundproofing

Apartment Suite

  • Sleeps 2

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 32 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Apartment Suite

Apartment Suite

Apartment Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room With City View

Minibar, in-room safe, desk, soundproofing

Deluxe King Room With City View

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior King Room Without Window

Minibar, in-room safe, desk, soundproofing

Superior King Room Without Window

  • Sleeps 2

View all photos for Superior Twin Room Without Window

Minibar, in-room safe, desk, soundproofing

Superior Twin Room Without Window

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 2

View all photos for Superior Room Without Window

Minibar, in-room safe, desk, soundproofing

Superior Room Without Window

  • Sleeps 2

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About the area

Hanoi

Cau Giay stay.Within a 10-minute walk of this Cau Giay hotel, you'll find Vietnam Museum of Ethnology and Museum of Ethnology. Lotte Center Hanoi and Australian Embassy are also within 2 miles (3 km).

What's nearby

  • Vietnam Museum of Ethnology - 3 min walk - 0.3 km
  • Museum of Ethnology - 5 min walk - 0.5 km
  • Embassy of Japan - 18 min walk - 1.6 km
  • Lotte Center Hanoi - 20 min walk - 1.7 km
  • West Lake - 4 min drive - 2.2 km

Getting around

  • Hanoi Railway Station - 16 min drive
  • Noi Bai Intl. Airport (HAN) - 21 min drive

Restaurants

  • ‪Truc Lam Coffee - ‬4 min walk
  • ‪Bánh Tráng Phú Cường - ‬1 min walk
  • ‪Chả Cá Anh Vũ - ‬1 min walk
  • ‪Lobster - ‬3 min walk
  • ‪Lotteria - ‬1 min walk

About this property

Royal St Hanoi Hotel

3-star hotel near West Lake
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Royal St Hanoi Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 24 guestrooms or units
  • 8 levels
  • Built in 2017
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Refrigerator in a common area
  • Bar or lounge
  • Dining venue
Royal St Hanoi Hotel offers 24 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and bidets. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Library
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 20 and January 27.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 350000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Property is also known as

Royal St Hanoi
Royal St Hanoi Hotel Hotel
Royal St Hanoi Hotel Hanoi
Royal St Hanoi Hotel Hotel Hanoi

Royal St Hanoi Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 2 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Christopher

Disliked: Amenities
There's no point in buying the breakfast add-on. Trust ne on this.
Stayed 5 nights in Mar 2025

10/10 Excellent

Khanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from the touristy area but worth it. Our room was amazing staff was very kind.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Easy check in and out, good food and very friendly staff and all round nice hotel. I enjoyed my stay very much and will stay again in the future.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness
Good location, very kind staffs and clean rooms! I will definately visit here again when I come back to Hanoi.
Stayed 1 night in Jun 2019

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME , Best stay in Vietnam - Would recommend 100%. , EXCELLENT SERVICESE , They rearrange excellent airport pick-up service and drivers. Super hotel. Excellent staff. Very friendly, comfortable and great facilities. Outstanding team and nice location. Book a car via the hotel it’s easy cheap and comfortable. The staff treats you like royalty, the beds are super comfortable, and elevator is fast. the hotel restaurant is great for breakfast and other meals. All the people is AMAZING, they made our stay unforgettable, they were really helpful in everything and they surprised us with their hospitality! Thank you for your Kind and Generous Hospitality !!!
Stayed 1 night in Mar 2019

10/10 Excellent

Harry, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful and friendly. Prices are reasonable and its in a nice location. Would stay here again.
Stayed 12 nights in Feb 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Perfect! LUXURY - NEW HOTEL WITH WITH EXCEPTIONAL SERVICE + +BEAUTIFUL ROOM . HIGHLY RECOMMEND • EVERYTHING! Exceptionally Amazing service, amazing range of breakfast, super clean/ modern/ elegant hotel interiors &room, Best professional Staff, attention to details of all hotel staff are really amazing. Modern bar & Restaurant are definitely worth visiting. Every single staff of the hotel- from the reception, restaurant staff, managers, cleaners, doorman were all super friendly and caring. They constantly checked on us and looked after us. From the moment we walked into the hotel for check in till we hopped onto the hotel shuttle to go back to the airport, our stay and every moment spent in the hotel was exceptionally amazing. We travelled alot around the world and stayed at lots of different hotels and Royal St Hotel surely provided the top service. 100% recommend to all our friends and families and whoever is hesitating and we would 100% be back to Royal St hotel the next time we come to Hanoi.
Stayed 1 night in Jan 2019

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Its far from the Old quarter but the staff are really friendly and the included breakfast is exvellent.
Stayed 3 nights in Jan 2019

8/10 Good

Chihying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不錯的平價住宿
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が非常に親切でした。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
입국당일 공항픽업을 사전에 예약을 했으나 나오지 않았고 출국시 호텔공항택시비를 택시기사에 줬으나 나중에 남아 있는 사람에게 이중청구하였음
Stayed 1 night in Mar 2019

4/10 Poor

Michael

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
공항영접을 안나와서 30분이상이나 기다리게 만들고 출국시 일행이 택시비를 줬는데도 안받았다고 다시 청구를 하여서 돈을 돌려달라고 요구를 하는등 불편을 격었음
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

mas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋がスパイシー臭くて最悪でした。二度と行きたくない、毎日朝食も同じで10時で終わり
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
コスパがよく、部屋も快適。ただ、空港送迎を事前に依頼していたにもかかわらず送迎が来ていなかったことが残念でした。
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルマンも丁寧！

タクシーの手配も直ぐに呼んで貰えてとても助かりました。ホテルマンも優しく丁寧で気遣い最高です。また泊まりたいです。
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

깨끗하다

매우 깨끗했습니다 조식이약간 부족한거 같았으나 가격대비 훌륭했습니다 주변에 롯데리아등 음식점이많았습니다
Stayed 1 night in Mar 2018

10/10 Excellent

ノリ, 関西

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても綺麗で親切なホテルで良かったです。ボーイの方もとても良かったです。朝食も品揃え豊富で味も良かったです。
Stayed 4 nights in Jan 2018