10/10 Excellent
Teodoro
Nov 28, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Teodoro
Stayed 6 nights in Nov 2025
Aparthotel
The Urban Tranquil - Westlake
4.0 star property
4-star aparthotel near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for The Urban Tranquil - Westlake
Reviews
1010 out of 10
Exceptional
Popular amenities
- Kitchen
- Free WiFi
- Laundry
- 24/7 front desk
Explore the area
39 Trich Sai Thuy Khue, Hanoi, 11212
- West LakePlace, West Lake1 min walk
- Embassy of JapanPlace, Embassy of Japan18 min walk
- Lotte Center HanoiPlace, Lotte Center Hanoi3 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)33 min drive
Room options
View all photos for Basic Double Room
Basic Double Room
- 35 sq m
- Sleeps 3
- 2 Large Twin Beds
View all photos for Deluxe Apartment, City View
Deluxe Apartment, City View
- City view
- 35 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Apartment, Lake View
Deluxe Apartment, Lake View
- Lake view
- 13 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
About the area
Hanoi
Tay Ho stay.Your stay at this Tay Ho aparthotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Also, West Lake is within half a mile (1 km) and Embassy of Japan is within 2 miles (3 km).
What's nearby
- West Lake - 1 min walk - 0.1 km
- Embassy of Japan - 18 min walk - 1.6 km
- Van Phuc Diplomatic Corps - 18 min walk - 1.6 km
- Lotte Center Hanoi - 3 min drive - 1.9 km
- Ho Chi Minh Mausoleum - 5 min drive - 3.0 km
Getting around
- Hanoi Long Bien Station - 17 min drive
- Noi Bai Intl. Airport (HAN) - 31 min drive
Restaurants
- Bia Hoi Samurai - 3 min walk
- Ốc Gao Tây Hồ - 4 min walk
- Cafe Camy - 3 min walk
- Cơm Tấm Ba Mập 06 Hoàng Hoa Thám - 6 min walk
- Cộng Caphe Trích Sài - 2 min walk
About this property
The Urban Tranquil - Westlake
4-star aparthotel near Hoan Kiem Lake
There's a snack bar/deli on site. WiFi is free in public spaces. The Urban Tranquil - Westlake also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.
This 4-star Hanoi aparthotel is smoke free.
- 9 guestrooms or units
- Deli
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- Elevator
- No smoking on site
The Urban Tranquil - Westlake offers 9 accommodations with slippers and hair dryers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils.
Bathrooms include showers. This Hanoi aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Offsite parking available (VND 100,000 per night)
Family friendly
- Baby bath
Kitchenette
- Cookware, dishware, and utensils
- Refrigerator
- Stovetop
Dining
- Snack bar/deli
Bathroom
- 1 private bathroom
- Hair dryer
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Laundry
- Dry cleaning/laundry service
Work spaces
- Laptop workspace
Climate control
- Heating
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (47 inch wide door)
- Front entrance ramp
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Smoking not allowed
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping (on request)
- Iron/ironing board on request
- Luggage storage
- Mobile key entry
- Proposal/romance packages
- Tour and ticket assistance
Location highlights
- On a lake
- On the riverwalk
- On the waterfront
Things to do
- Hiking/biking trails nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
- Fire extinguisher
General
- 9 units
- Bed sheets changed on request
- Housekeeping (on request)
- Soundproofing
- Towels (changed on request)
Policies
Check-in
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
- Pets and service animals are not allowed at The Urban Tranquil - Westlake
Children and extra beds
- Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Nearby parking fee: VND 100000 per night (66 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
The Urban Tranquil Westlake
The Urban Tranquil - Westlake Hanoi
The Urban Tranquil - Westlake Aparthotel
The Urban Tranquil - Westlake Aparthotel Hanoi
Frequently asked questions
How close is The Urban Tranquil - Westlake to the airport?
The Urban Tranquil - Westlake is 14.4 mi (31-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
How much does it cost to stay at The Urban Tranquil - Westlake?
As of Apr 6, 2026, prices found for a 1-night stay for 2 adults at The Urban Tranquil - Westlake on Apr 8, 2026 start from CA $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does The Urban Tranquil - Westlake have an airport shuttle?
Airport shuttle services are not available at The Urban Tranquil - Westlake.
Does The Urban Tranquil - Westlake offer free breakfast?
The Urban Tranquil - Westlake does not offer free breakfast.
Is there a casino at The Urban Tranquil - Westlake?
No, there is no casino at this aparthotel.
What time is check-in at The Urban Tranquil - Westlake?
Check-in end time: 6:00 AM.
Is there free parking at The Urban Tranquil - Westlake?
Free parking is not available at this aparthotel.
Does The Urban Tranquil - Westlake have a pool?
The Urban Tranquil - Westlake does not have a pool.
Does The Urban Tranquil - Westlake have a spa?
There are no spa services available at this aparthotel.
How close is The Urban Tranquil - Westlake to downtown Hanoi?
The Urban Tranquil - Westlake is 1.7 mi away from Hanoi.
The Urban Tranquil - Westlake Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities