Ratings based on 940 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 17, 2024 on Expedia
5 out of 5
by A traveller from Kingston

Posted Mar. 12, 2024 on Expedia
Even though the hotel was undergoing construction, we were very happy with the hotel. The restaurant/bar was on a limited menu but it all worked out for us. I was surprised that breakfast was not included since I only book hotels that include breakfast.
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 4, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 29, 2024 on Hotels
5 out of 5
by A traveller

Nice place for a getaway!

Posted Feb. 26, 2024 on Hotels
We were in the area for one night and this Hilton was in the perfect location. As usual it was great, friendly staff, clean room and everything else was perfect.
4 out of 5
by A traveller

Posted Feb. 18, 2024 on Hotels
All was good however, maybe a curtesy notification that the building was under construction.
5 out of 5
by A traveller

Posted Feb. 18, 2024 on Expedia
We stay here whenever we attend events in the area
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 12, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 11, 2024 on Hotels
1 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Hot tub was closed. Pool has trash and stuff floating in pool. Very disappointing for family.
Comment from Hotel Management
Feb. 5, 2024 by Eileen - Guest Services Supervisor, Hotel Management
We're sorry you didn't enjoy your stay with us. Unfortunately, most hotels are removing the hot tubs. Our website does state that the hot tub is closed. Regarding the pool, did you tell the desk that the pool needed attention? We would have happily taken care of the pool for you. Thank you for your feedback, we appreciate you taking the time to respond. We will certainly use this as a teaching moment. Have a great day!