Ratings based on 809 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
81% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 20, 2024
We just got back yesterday…we had a wonderful time. We got a marvelous upgrade and got an ocean view room on the first floor, so we were able to walk out of our room and onto the beach. While the resort was one of the smaller we’ve been to, it was very nice. Food was very good - 4 restaurants , one which was buffet (open for breakfast, lunch and dinner) a second that offered lunch from 12-4 (we only went there once as my wife didn’t like the options), an Asian and a steakhouse. Both were amazing. As part of our all inclusive we could only go to the Asian and the steakhouse one time. The beach was very nice. A few rocks, but water was beautiful turquoise color, and crystal clear. The best part of the resort were the staff. The people of Barbados are the friendliest you will ever meet. Didn’t meet one local that didn’t have a smile on their face. Would deft recommend this place as we certainly would go back again.
5 out of 5
by A traveller

Posted Jan. 31, 2024 on Expedia
Staff, location great. Very good choice of meals in buffets plus steak restaurant. Boardwalk close for very pleasant walking. Surf beaches near for strong swimmers.
5 out of 5
by A traveller

Posted Jan. 30, 2024 on Expedia
The resort was very unique and staff was very friendly and helpful. Highly recommend Sugar Bay if you want a clean , and relaxing stay.
3 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
The staff were very friendly but sometimes MIA. I always love a pool bar and on more than one occasion the bartender would be gone for over an hour at a time. It’s not a huge deal but I’ve never had that happen at any other all inclusive. The food was a miss at the buffet for us but other guests seemed to love it, the specialty restaurants were wonderful, as well as Blush the cafe on property. Blush also has cute decor perfect for some photo ops. The room did have a little bit of a musty smell and the air conditioner didn’t really work that well. The view from our room was beautiful. The beach was wonderful as well. It is odd that the staff come out around 3:30-4 and start putting all the chairs away. They never ask you to leave or move but i did get a feeling of being in the way and that it was time to wrap up our beach day. I think more information about the hotel and activities would be helpful. Maybe a map of the resort in the room? We planned on taking the shuttle that they had listed in the lobby to go to the Oistins fish fry but were never told we needed to be added to a list and by the time we found out the shuttle was full. Would I stay here again? Probably not. Did I enjoy my time while I was there? Yes. It is a hotel on a beautiful beach and I had a wonderful time. I just think some of the reviews are a little too positive for what this hotel really offers.
4 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Loved the front desk and water sports staff! Everyone was friendly and the food was great! Loved that they had local Bajan food available! The hotel is local to shopping, boats, snorkeling down the street. My massage was also great! Hotel was clean and the rooms were adorable!
4 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Good food, courteous staff, superb location.
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Everyone was wonderful
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 25, 2024 on Expedia
5 out of 5
by A traveller

Posted Jan. 23, 2024 on Expedia
Wonderful accommodations, friendly staff, beautiful place. We loved it.
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
I really enjoyed the wonderful service and unexpected gift from the resort staff yesterday. Thank you for your warm welcome, helpful staff, and spotlessly clean, comfortable, and welcoming rooms and bathrooms.