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The Hickstead Hotel

3.5 star property
3.5-star Edwardian hotel near All England Jumping Course at Hickstead

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Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Interior entrance
Exterior
24-inch flat-screen TV with digital channels, TV
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Place, All England Jumping Course at Hickstead
    ‪19 min walk‬
  • Place, South Downs National Park
    ‪4 min drive‬
  • Place, American Express Stadium
    ‪14 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, laptop workspace, iron/ironing board

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the area

Haywards Heath

Near the airport.You'll be within 2 miles (3 km) of All England Jumping Course at Hickstead and 6 miles (10 km) of South Downs National Park with a stay here. Wakehurst Place and Bluebell Railway - Sheffield Park Station are within 12 miles (20 km).

What's nearby

  • All England Jumping Course at Hickstead - 19 min walk - 1.7 km
  • South Downs National Park - 4 min drive - 6.7 km
  • University of Sussex - 13 min drive - 20.4 km
  • American Express Stadium - 14 min drive - 21.4 km
  • Goodwood Motor Circuit - 53 min drive - 66.7 km

Getting around

  • Burgess Hill Wivelsfield Station - 6 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪The Bolney Stage - ‬5 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪The Woolpack - ‬3 min drive

About this property

The Hickstead Hotel

3.5-star Edwardian hotel near All England Jumping Course at Hickstead
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. The business-friendly The Hickstead Hotel also features multilingual staff, a garden, and coffee/tea in a common area. Free self parking is available. The property offers extended parking privileges.

This Edwardian Haywards Heath hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 1910
  • Manager's reception (free)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 768 reviews
The price is CA $153
CA $184 total
includes taxes & fees
Apr 27 - Apr 28
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 24-inch flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 251 out of 658 reviews
Rating 8 - Good. 236 out of 658 reviews
Rating 6 - Okay. 111 out of 658 reviews
Rating 4 - Poor. 42 out of 658 reviews
Rating 2 - Terrible. 18 out of 658 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Housekeeping didn’t clean our room although we left for the day at 10am and put please clean the room sign on the door. The staff did not understand what brandy was when we asked for it at the bar.
Stayed 3 nights in Dec 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Rodaybah

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Property conditions & facilities, room comfort
Did not take breakfast. Parking was good
Stayed 1 night in Dec 2025

10/10 Excellent

Ese

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025

10/10 Excellent

Nigel

Stayed 1 night in Dec 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All average
Stayed 1 night in Dec 2025

4/10 Poor

Ian

Business traveller
Liked: Staff & service
Disliked: Amenities
Drains stink, tv didn't work and was replaced, but then the manager guy was replacing TVs in loads of rooms all evening. Half the menu was unavailable and the restaurant was freezing. Not good. Shame really.
Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Stayed 1 night in Dec 2025

4/10 Poor

Joanna

Stayed 1 night in Nov 2025

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Abraham

Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Comfortable room, clean bathroom.
Stayed 1 night in Dec 2025

4/10 Poor

zoe

Disliked: Staff & service, property conditions & facilities, room comfort
Staff friendly enough. Nothing special. The bar was not stocked .. the remote control very temperamental .. heating on full with no thermostat in the room. Room clean but dated.
Stayed 1 night in Dec 2025

2/10 Terrible

Keith

Liked: Staff & service
Disliked: Amenities
Room to hot felt springs through topper all night bathroom tired cracked sink ect breakfast would not have eaten if free very disappointed
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious clean and tidy and the staff were very polite throughout the visit
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, staff & service
Clean, spacious room
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, a little warm at night, great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Staff were helpful, appreciated there was a travel cot in my room ready which I had requested - this wasn’t guaranteed with the room I had booked. Nice and quiet. Restaurant available if you need it (I didn’t use it this time).
Stayed 1 night in Nov 2025

8/10 Good

sunmi

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking, lots of space. Nice clean room, very comfy bed and a great night’s sleep. Staff very helpful and attentive - cannot fault them. Shower was lovely, hot and powerful. All in all, very happy with my stay, would definitely stay again. Did not try any of the food so unable to comment.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Liam

Stayed 1 night in Nov 2025

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, staff & service
Stayed here for 1 night . The staff were great . However the management need to make sure all TVs are working as I had no signal but staff swapped tv over 2 hours later . Plus would have been nice to have a heater in room as room was cold . The radiator was off .
Stayed 1 night in Nov 2025