Note fondée sur 167 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Une horreur
Publié le 23 août 2023 sur HotelsUne horreur ! Le linge de lit était sale, la chambre sentait mauvais, la climatisation n’a jamais due être nettoyée ! Et malgré un petit déjeuner annoncé de 6h à 9h, mauvaise surprise : rien à manger le matin a part un jus rance et de l’eau aromatisée au cafe !!! A fuir
Commentaires de Gestion de l’hôtel
21 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Elen,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us.This is not a regular feature of our hotel but your patronage is important to us. Please visit again.Sincerely,Hotel Manager
par un voyageur
Publié le 23 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear PATRICIA,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Hotel Manager., Gestion de l’hôtel
Dear Thomas,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 17 déc. 2023 sur Expedia
Muy bueno
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Edgar,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager
par un voyageur
Publié le 7 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 déc. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Brandy,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Jennifer,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
par un voyageur
Publié le 11 nov. 2023 sur Expedia
Not very clean, but compared to some places we’ve stayed in, it was passable. Expedia says that breakfast was included, and the property has breakfast hours posted, but there was absolutely NOTHING to eat or drink. Honestly dissapointing. It’s also close to the highway and the traffic is quite noisy
Commentaires de Gestion de l’hôtel
11 nov. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Jeremiah,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager
par un voyageur
Clean towel.
Publié le 25 oct. 2023 sur HotelsClean towel and sheets.
Commentaires de Gestion de l’hôtel
26 oct. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Guest,Thank you for your great feedback. We're pleased to know that you found our towels and sheets to be clean during your stay. Providing a clean and comfortable environment is a top priority for us. Your feedback is valuable, and we'll continue to uphold high standards to ensure a pleasant experience for all our guests.Sincerely,Hotel Manager.
par un voyageur
Publié le 24 oct. 2023 sur Expedia
Key didn’t work properly.
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Cheryl,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely,Hotel Manager
par un voyageur
don't stay here
Publié le 19 oct. 2023 sur Hotelsthe description said that breakfast was included and it was not. i have stayed at many super 8 hotels and this one was by far the worst ever--dirty, threadbare towels, fitted sheets came off the mattress, window shade that did not block outside lights, and no soundproofing so that we heard constant truck noise from across the street all night.
Commentaires de Gestion de l’hôtel
20 oct. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We sincerely apologize for the discrepancies in our service. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely,Hotel Manager
