Free breakfast is available daily. WiFi is free in public spaces. Event space at this hotel measures 24 square feet (2 square meters) and includes conference space. An airport shuttle during limited hours is available for a fee. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Econo Lodge Helen. Self parking is free.
Smoking is allowed in designated areas at this Helen hotel.
Bathroom was a little dirty. Bathroom had a missing part of the baseboard and was dirty in that area of the bathroom. Pillow wasnt very good at all.Needed 2 pillows
The room was okay but the showers needed maintenance. However during our whole stay the pool was closed off. We asked every day when it would open but every time they would give us the same response, that they were waiting for a "water inspection". The room also had a weird mildew smell.
Worst experience ever and we were only there 3 hrs
We checked in at 3:55 only to arrive at a room that had not been cleaned. After waiting over an hour and a half longer we enter a room that smelled horribly of smoke (we requested a non-smoking room). That was powdery pebbles on the carpet that my 8 year stepped in. I called the front desk for someone to come vacuum. They asked me if I had waited for the room to be cleaned before entering?!! When the housekeeper arrived he said, âSorry about that. Itâs the end of the day. You know how it is.â And proceeded to vacuum the whole room. I checked the room after he left. Pictures show the beds had not been changed. Towels in the bathroom were wet. Tables and counters were wet.
The pool and hot tub were closed as well. Manager said it was on the website but the website did not include Sunday or Monday, the days we were staying. He claimed to cancel our reservation but so far I have not seen a cancellation in my account nor have I seen a refund. AND he had the nerve to ask me not to leave a bad review!
We only stayed for nights.
But we really enjoyed ourselves and would definitely be staying with them again in the future! From the time we got out of our car we were greeted by great staff with huge smiles. And the room was wonderful and we greatly Appreciated the hot tub in our room which helped us out alot with our hurting bodies lol. And we also really enjoyed the jacuzzi in the Hotel!! And the pool.
This hotel look nice outside but Dirty doors broke toilet no flush air conditioner lick water in the carpet. Breakfast mmm no that good. Need more maintenance. Rouches at the breakfast area in the roof.
Given wrong room number at check-in. Room was already occupied. Remedied situation quickly. Room was clean but definitely showed signs of age and wear. Staff was very friendly and helpful. Breakfast offerings were coffee, juice and pre-packaged muffins and danish.
Price is affordable. Front clerk was very accommodating/kind. The surrounding area is beautiful and bed was comfy. Everything I needed after a long drive. Would definitely stay again!