Note fondée sur 711 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Frederick
Humide, piquant mais bien situé
Publié le 6 juill. 2017 sur HotelsHôtel très bien situé en ville. À 20 mètres du magasin Betty. Chante usée, très humide et avec beaucoup d'insecte volant et piqueur
par un voyageur
Publié le 31 mars 2024
Disappointing from the very start. The lack of service from the staff made everything worse. If they would’ve showed any sincerity or gave an honest apology, it would’ve completely turned things around.
Commentaires de Gestion de l’hôtel
10 avr. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Helen. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 30 mars 2024
We arrived after 5:30pm and our room still wasn’t ready. We came back at 8:30pn, they moved us to a different “renovated” room that is dirty, big wet puddle on floor, tv but no remote, DISGUSTING! Even with us being inconvenienced, no reimbursement/compensation! VERY DISAPPOINTING!
Commentaires de Gestion de l’hôtel
10 avr. 2024 par GM, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn Downtown Helen. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
The staff was exceptional. Really enjoyed my stay. Very quiet!
par un voyageur
Publié le 22 janv. 2024 sur Hotels
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Shower curtain bar tied up with garbage bags . Front door screws almost out . Not security! Multi day stay. Told manager and nothing done ! Took photos Do not stay here !
par un voyageur de Gainesville
Publié le 15 janv. 2024 sur Expedia
We had the best time. We needed a place to sleep and chill and we got it. We enjoyed Helen so much and felt like this place was in the perfect location. We will definitely return here. We also loved the size of the room! Perfect for our family!
par un voyageur
Publié le 15 janv. 2024 sur Expedia
par un voyageur
Publié le 14 janv. 2024 sur Hotels
par un voyageur
Publié le 11 janv. 2024 sur Expedia
