Note fondée sur 392 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2024 sur Expedia
Overall, the place is in good condition considering it is 150 years old. We stayed in early March. The heating system is steam, with radiators throughout. If you have ever experienced noisy steam pipes, you'll know what I am talking about. These were the loudest, most random pipes I have ever heard. It would go on for almost 10 minutes, about 3 times during the night. The other noise problem was the street. The windows are 150 years old, as well. No insulation from the moderate to loud vehicles. We have stayed at The Wavery next door, at least 3 times without these experiences. Needless to say, it was a rough night. We love old homes. This adventure was just a little rough.
Commentaires de Gestion de l’hôtel
15 mars 2024 par A Harbison, Gestion de l’hôtel
Thank you, John for your honest opinion of The Charleston Inn!When you booked your reservation it wasn't through us(Expedia-they don't know the Inn like the staff/owners) because we could have explained the age of home, location between two streets and all its quirts. We would have found a more suitable quiet room for you to relax but instead, you gave us a 2 review complaint only about our Inn, you failed to mention the amazing social hour with drinks/snacks, scrumptious Arabellas breakfast, location of downtown and wonderful staff. Best wishes to your future!
par un voyageur
Definitely recommend
Publié le 11 mars 2024 sur HotelsExcellent experience. This trip was last minute and I was able to secure a room. I was concerned about late check in after a horrible experience at another hotel, but the lady I spoke to on the phone was very friendly and kind and was able to accommodate us for when we arrived. The inn is in excellent condition to be roughly 140 years old and was very comfortable. You get a good bit of your money back just in food vouchers and it's all in walking distance so it was an all around great experience. We plan on returning in the summer at some time.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Alicia Harbison, Gestion de l’hôtel
Thank you, James!We loved having you stay with us and so glad to hear your experience was excellent. When I spoke with you on the phone, I wanted to assure you the safety of our guest is important. Happy to read the food vouchers were a hit and the location was wonderful. Can't wait to see you this summer!
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Nice quiet place. Lots of history in this house.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par A. Harbison Front Desk Manager, Gestion de l’hôtel
Thank you, John!We're happy you chose to stay with us on your trip to Hendersonville and hope everything was delightful during the visit.
par un voyageur
Publié le 2 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 janv. 2024 par A Harbison, Gestion de l’hôtel
Thank you, John!We loved having you as our guest and always look forward to your return visit with us.Many blessings in 2024!
par un voyageur
Very nice
Publié le 1 janv. 2024 sur HotelsVery friendly! Very clean!
Commentaires de Gestion de l’hôtel
4 janv. 2024 par A Harbison, Gestion de l’hôtel
Thank you, Elizabeth, loved having you stay with us!
par un voyageur
Publié le 31 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 janv. 2024 par A Harbison, Gestion de l’hôtel
Thank you, Lee!We loved having you as our guest and looking forward to your next visit with us. Happy 2024!!
par un voyageur
Publié le 15 déc. 2023 sur Expedia
How festive it was decorated for Christmas. Made us feel like we were in a hallmark movie
Commentaires de Gestion de l’hôtel
15 déc. 2023 par Alicia H., Gestion de l’hôtel
Thank you, Ed!We loved hearing the Christmas decorations made you feel like your in a Hallmark movie.
par un voyageur
Publié le 10 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 déc. 2023 par Alicia H., Gestion de l’hôtel
Thank you, Carol!We loved having you as our guest, come back soon.
par un voyageur de New York
Publié le 30 nov. 2023 sur Expedia
Property, proprietors top notch.
I didn’t like our mattress bolstering and linens, easily remedied but the pillow top was split, dividing a queen bed.
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Kathy, Gestion de l’hôtel
Thank you Jaye for staying with us. We are so happy you enjoyed your time with us and hope to see you again soon!
par un voyageur
Publié le 26 nov. 2023 sur Expedia
Great property! Great owners!
Commentaires de Gestion de l’hôtel
30 nov. 2023 par Kathy, Gestion de l’hôtel
Thank you Stephanie!
