Note fondée sur 875 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 mars 2024 sur Wotif
Friendly service, great cocktails and comfy bed!
Commentaires de Gestion de l’hôtel
15 mars 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thanks for your time and review Celia. Glad you enjoyed the service, cocktails and comfy bed. Thank you
par un voyageur
Publié le 9 mars 2024 sur Wotif
Exceptionally clean and wonderful staff
Commentaires de Gestion de l’hôtel
15 mars 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thanks for your time and review William. We look forward to your next stay with us
par un voyageur
Publié le 29 févr. 2024 sur Wotif
Welcome to this charming spot boasting an incredible restaurant that'll knock your socks off. While the pool is cool, watch out for the staff on a mission to give you an icy reception by switching off the heater (happened twice, folks!). The rooms offer ample space, but the cleanliness could use a superhero's touch. And brace yourself for a symphony of plumbing that's louder than a rock concert.
Commentaires de Gestion de l’hôtel
8 mars 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thank you for your warm welcome and delightful dining experience! We'll make sure to address these issues. We appreciate your feedback and hope to welcome you back soon.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Abhi , Gestion de l’hôtel
Thank you for the 10 out of 10 Susan
par un voyageur
Publié le 14 févr. 2024 sur Expedia
We were not able to check in or stay at the property due to power outage and now the property is refusing to give a refund.
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Hotel Bellinzona , Gestion de l’hôtel
Hi Shahed, Unfortunately, as you mentioned, the power outage was a situation beyond our control and this was restored shortly after you decided to leave. Checking in and staying at the Hotel was as any other day, and we understand it was your decision to leave and also agreed to have a credit note issued to you. We completely understand your frustration you may feel about not receiving a refund. But you were made aware that a refund will not be applicable as you decided to leave on your own. Thank you again for sharing your feedback with us. We value our guests' satisfaction and always strive to provide the best possible experience. We apologise for any inconvenience this may have caused you and hope to have the opportunity to welcome you back under better circumstances in the future.
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thank you for your time and review Natan
par un voyageur
Publié le 30 janv. 2024 sur Wotif
Perhaps because it is an old place, it had a very special feel, and the slightly dark lobby felt really comfortable, so I wanted to stay one more day. The design of the room was stylish and very clean and unique. Watching a Netflix movie with my husband on bed was a great time. I will come again
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thank you for your kind words! We're delighted to hear that you enjoyed the special feel of our hotel and that you found the lobby comfortable. We're also glad that you appreciated the stylish and unique design of your room, as well as the cleanliness. It's wonderful to know that you had a great time watching a Netflix movie with your husband.We look forward to welcoming you back for another enjoyable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a memorable and relaxing experience each time you stay with us.
par un voyageur
Publié le 28 janv. 2024 sur Wotif
Ambience and service were top notch. As our anniversary weekend escape the hotel and dining experience was perfect. Ability to begin the day with a refreshing swim and spa while enjoying the gorgeous surrounds completed our special weekend.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thank you for your lovely feedback! We're thrilled to hear that you had a top-notch experience and that we could help make your anniversary weekend escape special. We take pride in providing a high-quality experience for our guests, and we're glad that you enjoyed the ambiance, service, and dining experience at our hotel. It's wonderful to hear that you were able to start your day with a refreshing swim and spa while taking in the gorgeous surroundings. We appreciate your kind words and hope to welcome you back for another memorable stay soon! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're here to ensure that you have a comfortable and enjoyable experience each time you stay with us.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Very nice room, comfy bed
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thank you for the 5 star review Melissa
par un voyageur
Publié le 20 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Hotel Bellinzona , Gestion de l’hôtel
Thank you for the 5 star review Elizabeth
