Note fondée sur 498 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Propretée ….
Publié le 9 juill. 2023 sur HotelsMauvaise odeurs dans la chambre. Et sale de bain mal propre. Cheveux poiles 😷
Commentaires de Gestion de l’hôtel
11 juill. 2023 par Manager, Gestion de l’hôtel
Hi Sylvian,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
par un voyageur
Publié le 9 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2021 par Manager, Gestion de l’hôtel
It was our privilege to earn your business and we hope to host you again on your next trip.,
par Christian de Lavaltrie
j'aurais dû aller en camping!
Publié le 23 juill. 2015 sur Hotelsun restant dans la toilette, un PETIT déjeuner très petit, pas très jolie, tout débranché à notre arrivée, c'est pas dispendieux mais c'est beaucoup trop pour ce que l'on nous offre!!
par Mario de Montréal, QC
Endroit tranquille
Publié le 21 mars 2014 sur HotelsOn a pour le prix de passage en mars les passages et les chambres étaient très froides. Petits déjeuners très ordinaires
par un voyageur
Publié le 1 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par Manager, Gestion de l’hôtel
Hello kelly,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 27 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mars 2024 par Manager, Gestion de l’hôtel
Hello Jose Lucas,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
The whole place had a funky smell. There was at least an inch of dust all around the edge of the walls in the room we were in. There was lots of dust on tops of lamps and the furniture in the room was very old and beat up. There was some really gross stain on the bedspread on my bed. On the positive side the bathroom was fairly clean, there was hot water, and the bed itself was not too bad. Everything about the place was pretty rundown and just dirty looking. We didn't have a lot of money to work with though, and this sort of fit the bill. Next time I would look to be a little further away from New Paltz at something cleaner.
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Peter,We appreciate your feedback and are sorry to hear about your experience. Your comments have been noted, and we will address them internally for future improvements. We strive to provide a comfortable stay for all our guests and will take your observations into consideration. Thank you for your review, we hope to welcome you again for a more positive experience in the future.
par un voyageur
Publié le 22 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 févr. 2024 par Manager, Gestion de l’hôtel
Hello Randall,We appreciate you choosing our hotel. If you have any feedback to share from your stay, please don't hesitate to reach out to us. We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 20 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 févr. 2024 par Manager, Gestion de l’hôtel
Hello Heidi,We are delighted to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon!
par un voyageur
Home in Highland
Publié le 14 févr. 2024 sur HotelsWe always have the same room, so it feels like we are coming home. We left a Basil plant last time, and she was outside the door waiting for us.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Manager, Gestion de l’hôtel
Hello Ihor,Thank you for your kind feedback! We are thrilled to hear that our hotel feels like a home away from home for you. It's heartwarming to know that our staff goes the extra mile to make your stay special, like welcoming you back with your beloved Basil plant. We appreciate your loyalty and can't wait to welcome you back for another wonderful stay.
