Ratings based on 100 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 29, 2023 on Expedia
by A traveller
Posted Nov. 25, 2023 on Expedia
Beautiful property. Primitive service. No reception area/office. poor communication. But spectacular beach! Food and service at the casual restaurant is great
by A traveller
Posted Oct. 16, 2023 on Expedia
I stayed here with my family and booked two separate rooms with a pool and although the views were beautiful, they stay itself was very uncomfortable. We arrived and immediately there was bo electricity, no wifi, no AC because of the lack of electricity. I had to manually turn the lights on and off. We had little options of food, they were always running out of food and we basically had to eat the same dish over and over again. I repeatedly had to asl for help, I had no phone service, couldn't communicate with the staff. It was disappointing because the property looked so pretty.
Comment from Hotel Management
Oct. 16, 2023 by IMANTA, Hotel Management
Hola buen dia Daniela, we are really sorry about your bad experience at Imanta but as mentioned on your arrival day, the hotel was hit and damaged by the hurricane one night before you arrived, due to that natural event all the area of Puerto vallarta and Bahia de banderas presented electricity and telephonic outage throughout the whole week and even today there are still some issues. previous your arrival the General manager contacted you and mentioned that the hotel was not in good condition and asked you if you wanted to proceed with your arrival. we want to apologize due the natural disaster that is out of our hands. Regarding food and beverages I will find out what happened due there is menu with many options.
by A traveller
Posted Oct. 16, 2023 on Expedia
The employees were friendly and the views were beautiful. I am just not able to give a good review because I felt deceived by the resorts and its accommodations and amenities. I booked 2 separate stays for the same party, total of 5 people and it was very expensive for what it actually is worth. Upon arriving we had no service on our phones, no wifi, no TV, no electricity and no AC due to no electricity. I had to turn on the electricity manually and climb up to the closet to switch it on and off. They had no food options, when ordering we were forced to eat the same 2 dishes the entire time. It was very disappointing.
Comment from Hotel Management
Oct. 16, 2023 by IMANTA, Hotel Management
Hola buen dia Artemia, we are really sorry about your bad experience at Imanta but as mentioned on your arrival day, the hotel was hit and damaged by the hurricane one night before you arrived, due to that natural event all the area of Puerto vallarta and Bahia de banderas presented electricity and telephonic outage throughout the whole week and even today there are still some issues. previous your arrival the General manager contacted you and mentioned that the hotel was not in good condition and asked you if you wanted to proceed with your arrival. we want to apologize due the natural disaster that is out of our hands. Regarding food and beverages I will find out what happened due there is menu with many options.
by A traveller
Posted Jul. 23, 2023 on Expedia
Excelente propiedad. El hotel es de lo mejor qué hay.
Comment from Hotel Management
Jul. 24, 2023 by Imanta Resorts, Hotel Management
Muchas gracias por compartir su experiencia! Esperamos recibirlos nuevamente en un futuro cercano.
by A traveller from North Las Vegas
Posted Jul. 18, 2023 on Expedia
Comment from Hotel Management
Jul. 24, 2023 by Imanta Resorts, Hotel Management
Thank you very much for sharing your experience! We look forward to welcoming you back in the near future.
by A traveller
Posted May 30, 2023 on Expedia
Absolutely wow!! This is in paradise. Can’t stress enough how absolutely stunning this resort is. Right at the ocean, yet in the middle of the jungle. Stunning private villas (not just rooms), epic views, super tranquil, only a handful of people around as it’s a boutique resort on a huge property. Just wow. Great food and drinks and fantastic service. This is a VIP experience, hands down. Thank you, Imanta!
Comment from Hotel Management
May 31, 2023 by Imanta Resorts, Hotel Management
Good afternoon Mr.Younes, thank you very much for taking the time to share the amazing comments. We look forward to welcome you soon to your second home!
by A traveller
Posted Apr. 17, 2023 on Expedia
Comment from Hotel Management
May 19, 2023 by Imanta , Hotel Management
muchas gracias por sus comentarios
by A traveller
Posted Jul. 13, 2022 on Expedia
upgrades rooms
by A traveller
Posted Jun. 11, 2022 on Expedia
The Staff is amazingly friendly and helpful. The hotel can be a private beach jungle dream. Restaurants are outstanding, and the silence and privacy takes the win over any big resort. Definitely going back.
Comment from Hotel Management
Jun. 11, 2022 by Imanta Resort, Hotel Management
Hola Maria Fernanda,
Muchas gracias por tu amable comentario.
Esperamos hayan pasado una estancia agradable con nosotros y ojala los podamos recibir de nueva cuenta en Imanta.
Saludos,
