Ratings based on 202 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
76% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 16, 2023 on Hotels
5 out of 5
by A traveller

Great location and great service

Posted Nov. 5, 2023 on Hotels
My wife and had a wonderful stay at this hotel. The location is right in the middle if Miyajima where all the tourists go. We had dinner at the hotel and it was great. Highly recommended to stay here.
Comment from Hotel Management
Nov. 6, 2023 by Itsukushima Iroha, Hotel Management
Thank you very much for choosing our hotel.Thank you again for taking the time to write a high-scoring review.Our staff and I are very honored that you and your wife had such a wonderful time together.We hope you will have the opportunity to stay with us again.Best regards,Itsukushima Iroha
1 out of 5
by A traveller

Posted Aug. 8, 2023 on Expedia
Comment from Hotel Management
Sep. 25, 2023 by Itsukushima Iroha, Hotel Management
Thank you for your reservation. Your stay at our hotel was canceled without notice and you did not stay overnight, but I hope you were able to complete your trip to Japan safely. Please come visit us again if you have a chance.
5 out of 5
by A traveller

Posted Mar. 6, 2020 on Hotels
While it was disappointing that the torii are shrouded in scaffolding we were impressed with the wonderful service and lovely facilities at the Kurayado Iroha. I agree this is a luxury hotel at a premium price, but disagree with reviews that say it is not worth it. You are paying for location, excellent service, delicious food and impeccable attention to detail. Even the artwork in the bathroom of our room was lovely. The rooftop hot springs were exquisite with a spectacular view of the Torii (when they are again viewable) and every detail of our dinner and breakfast were beautiful. We have been to many ryokan in Japan and we consider this one of the best in the more modern category. Special appreciation to Yuya at the front desk who was an especially helpful host to us as it was our first time to Miyajima!
3 out of 5
by A traveller from Singapore

Posted Feb. 26, 2020 on Expedia
Seriously overpriced We won't return Thank you
5 out of 5
by A traveller from Coral Gables

Posted Jan. 2, 2020 on Expedia
Outstanding facility, service and food. Staff even located a few forgotten articles and forwarded them on to our next hotel.
5 out of 5
by A traveller

Posted Dec. 31, 2019 on Hotels
Awesome
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 6, 2019 on Hotels
4 out of 5
by A traveller

Posted Nov. 11, 2019 on Expedia
The staff was gracious and most helpful; however the rooms need some updating.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 17, 2019 on Expedia