Ratings based on 69 Guest Reviews

Hear it directly from our travellers
4.9 out of 5
72% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Mar. 19, 2023 on Expedia
It was my 2nd visiting at Kayausagi. Thus stay also was full of satisfaction! Hotspring, Food, Staff kindness, everything! They provide pick up&drop off service, ans it was very convenient to book transportation via Expedia message function in advance. I personally wants to share a sincere gratitude to Kayausagi that contacting and helping me regarding my lost item(phone) even after my stay :)
5 out of 5
Recommended
for Everyone
by A traveller from San Leandro, CA

Traditional Ryokan with very thoughtful touch

Posted Apr. 17, 2018 on Expedia
Pros: very nice atmosphere, full of O2 in the air very lovely setting
Location: there was a Korean BBQ restaurant in walking distance, also Japanese restaurant as well but the Japanese restaurant was closed on Wednesday.
It was little small room upstairs of the lobby area but filled with lots of antiques. There was a toilet with electronic bidet system built but not the full bathroom. There were 2 public hot springs on site, it switches everyday at 6:30am so we could experience both hot springs. There was another nice hot spring calls Yumesansui in walking distance next to the small fall at the creek. For the guests staying at this ryokan were free to use this onsen as well.very high in price so we just chose the breakfast included. The breakfast was carefully made and prepared with very thoughtful and sensitive touches so it would be very nice if we could afford the dinner as well.
5 out of 5
Recommended
for Everyone
by A traveller

Ryokan with very nice outdoor onsen in the villa

Posted Dec. 23, 2017 on Expedia
Staff was very attentive, food was good and the onsen was superb! Villa was very spacious. Will love to visit again. Ranks up there with all the good ryokans I have stated in and at higher price point too.
5 out of 5
by Hafsteinn

This traveller left a rating score only Posted Apr. 11, 2017 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 26, 2024 on Hotels
5 out of 5
by A traveller

Posted Dec. 23, 2023 on Expedia
직원 서비스, 숙박 시설 모두 너무 만족하고 최고였습니다. 다음번에 또 방문하고 싶을 정도입니다. 숙소 안에 있는 온천도 최고였어요:)
3 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 20, 2023 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 9, 2023 on Hotels
5 out of 5
by A traveller

Posted Nov. 18, 2023 on Hotels
직원들도 너무너무 친절하고 가이세키가 기대이상으로 맛있고 좋았습니다! 진짜 대접받는 느낌이 뭔지 알것같았어요! 엄마랑 여행이였는데 엄마가 너무 만족해 하셨습니다 개인온천이 없는 방으로 예약했으나 저녁 10시정도에 온천하니 전세탕 마냥 사람없이 사용 가능했네요 다음에 히타에 온다면 다시 숙박 하고 싶어요!
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 7, 2023 on Expedia