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Best Western Hotel Causeway Bay

Property class: 3.5
3.5-star hotel near Ocean Park

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Photo gallery for Best Western Hotel Causeway Bay

Balcony
Interior
Exterior
Pool
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard City View Queen Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, City View

In-room safe, soundproofing, free WiFi, bed sheets

Standard Room, 2 Twin Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Queen Room

8.0 out of 10
Very good
(44 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room

Deluxe City View Queen Room

8.2 out of 10
Very good
(32 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Hong Kong Island

Wan Chai stay.Your stay at this Wan Chai hotel places you within 3 miles (5 km) of Victoria Harbour and Hong Kong Convention and Exhibition Centre. Causeway Bay Shopping Plaza and Times Square Shopping Mall are also within half a mile (1 km).

What's nearby

  • Causeway Bay Shopping Plaza - 1 min walk - 0.1 km
  • Times Square Shopping Mall - 3 min walk - 0.3 km
  • Wan Chai Road - 3 min walk - 0.3 km
  • Happy Valley Race Course - 8 min walk - 0.7 km
  • Hong Kong Convention and Exhibition Centre - 14 min walk - 1.2 km

Getting around

  • Morrison Hill Road Tram Stop - 3 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 42 min drive

Restaurants

  • ‪Pici Causeway Bay - ‬2 min walk
  • ‪Artista Perfetto - ‬1 min walk
  • ‪Mother of Pizzas - ‬2 min walk
  • ‪笑林寺 - ‬2 min walk
  • ‪Snow Garden 雪園壹號 - ‬1 min walk

About this property

Best Western Hotel Causeway Bay

3.5-star hotel near Ocean Park
Best Western Hotel Causeway Bay offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong Island hotel.

  • 258 guestrooms or units
  • 40 levels
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

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Best Western Plus Hotel Hong Kong
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.8 out of 5, Good, 1,000 reviews
The price is CA $69
CA $78 total
includes taxes & fees
May 7 - May 8
Best Western Plus Hotel Hong Kong

Property amenities

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Frequently asked questions

How close is Best Western Hotel Causeway Bay to the airport?

Best Western Hotel Causeway Bay is 24.6 mi (42-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Hotel Causeway Bay?

As of Apr 15, 2026, prices found for a 1-night stay for 2 adults at Best Western Hotel Causeway Bay on May 5, 2026 start from CA $54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hotel Causeway Bay have an airport shuttle?

Airport shuttle services are not available at Best Western Hotel Causeway Bay.

How close is Best Western Hotel Causeway Bay to the beach?

This hotel is 4 mi (19-min drive) from Hung Hom Promenade and 5.7 mi (20-min drive) from Repulse Bay Beach. Don't forget your sunscreen!

Does Best Western Hotel Causeway Bay offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel Causeway Bay, but full breakfast is offered for a fee of HKD 77 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Hotel Causeway Bay?

No, there is no casino at this hotel.

What time is check-in at Best Western Hotel Causeway Bay?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Best Western Hotel Causeway Bay?

Free parking is not available at this hotel.

Does Best Western Hotel Causeway Bay have a pool?

Best Western Hotel Causeway Bay does not have a pool.

Does Best Western Hotel Causeway Bay have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Hotel Causeway Bay have a spa?

There are no spa services available at this hotel.

How close is Best Western Hotel Causeway Bay to downtown Hong Kong Island?

Best Western Hotel Causeway Bay is 1.5 mi away from Hong Kong Island.

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 235 out of 1005 reviews
Rating 8 - Good. 356 out of 1005 reviews
Rating 6 - Okay. 231 out of 1005 reviews
Rating 4 - Poor. 95 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Bill

Pretty
Stayed 10 nights in Dec 2025

6/10 Okay

Zihan

Stayed 3 nights in Jan 2026

8/10 Good

DONALD IAN GEORGE, Hong Kong

Liked: Amenities
The cleaning was not very good, cups left uncleaned sometimes.
Stayed 28 nights in Dec 2025

6/10 Okay

TAKASHI

Liked: Cleanliness, amenities, property conditions & facilities
Room keeper seems like can not understand English. Difficult to communicate. When I was in the bathroom, she came in to my room suddenly. It was so surprise 😳 I said from bathroom “hello I don’t need cleaning my room” three times but no response, I had no alternative, but after I out the bathroom, I said ones again, she frowned her face and went out from my room without any apologize. Except this, hotel was good basically.
Stayed 2 nights in Jan 2026

6/10 Okay

Fu Ho

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 13 nights in Dec 2025

6/10 Okay

Crystal

Stayed 1 night in Dec 2025

4/10 Poor

JOHN

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good Location, But Serious Maintenance Issues Rating: 2/5 The location is excellent – right in the city center, close to the MTR and very convenient for tourist spots, shopping, and dining. The room and bathroom are very small, but manageable for a short stay. However, several unacceptable issues ruined the experience: • shower curtain that billows inward and sticks to the body during showers. • Water leaking from the bathroom ceiling, dripping onto the vanity – I had to request towels to mop it up. • Persistent musty smell in the room (likely from the leak), forcing me to buy air freshener. While the location is a big plus for budget travelers, the hygiene and maintenance problems make it hard to recommend. Hope management fixes these soon.
Water dripping from the bathroom ceiling onto the vanity
Stayed 1 night in Dec 2025

6/10 Okay

DONALD IAN GEORGE, Hong Kong

Stayed 28 nights in Nov 2025

6/10 Okay

Kit

Liked: Cleanliness, property conditions & facilities
Room very small.
Stayed 7 nights in Dec 2025

4/10 Poor

Regina

The room is moldy and ha
Stayed 11 nights in Dec 2025

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bath tub.. impossible to use it if you're over 5foot tall. Rude person at breakfast. He made me feel uncomfortable.
Stayed 5 nights in Dec 2025

8/10 Good

DONALD IAN GEORGE, Hong Kong

Stayed 1 night in Dec 2025

4/10 Poor

Wai Kong

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel is old and so are its facilities. Shower was not enclosed. The room is so small that luggages cannot be open properly.
Stayed 6 nights in Dec 2025

6/10 Okay

YURIY

Stayed 2 nights in Dec 2025

8/10 Good

Pok-lin

Liked: Staff & service
No breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities
Disliked: Staff & service
Clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Mong

Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Dec 2025

6/10 Okay

Thomas

Disliked: Cleanliness, amenities, property conditions & facilities
To get to main lobby, you have to take an elevator from main floor to another upper level. Time consuming going in and out of room.
Stayed 4 nights in Dec 2025

10/10 Excellent

U Wa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice. The hotel is a bit old but clean. I got a nice room with a good view. Overall, I like it here and will come back again when I visit HK again next time.
Stayed 1 night in Dec 2025

8/10 Good

Duncan

Stayed 6 nights in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The room was well appointed and the bathroom was nice. The price was unbeatable. I would stay here again.
Stayed 6 nights in Nov 2025

2/10 Terrible

George

Disliked: Cleanliness, amenities, property conditions & facilities
First they put it in a room on the 9th floor. Room was not clean. No bath towels. There was only 2 small thin thin old towels. I was sick with food poisoning and had to extend my stay in the hotel until I feel better. I booked 3 more nights and paid more to get a better room. But they kept me in the same room. I told the manager I paid higher to get a better room, but he said the entire hotel is fully booked. I told him that my room says it should have a city view and pointed towards the window saying "this is city view". He was pointing to an old building blocking any view of the city.
Stayed 2 nights in Sep 2025

8/10 Good

AMY

Convenient, shopping and dining area within 2 minute. friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

Gui Lan

Stayed 6 nights in Nov 2025

6/10 Okay

Miu Fun Carol

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
第一晚的床舖有bed bugs, 我要求換被後情況有改善。房間內有蟑螂。尼龍浴巾不吸水。Lobby的工作人員友善，辦事有效率，但禮賓部的職員態度十分之差，我只是查詢他們會否幫客人叫的士，他們可以正常回答不會，而不是用惡劣態度撒走住客。
Stayed 5 nights in Nov 2025