Ratings based on 814 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 28, 2024 on Expedia
It was well located and convenient
Comment from Hotel Management
Jan. 28, 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
by A traveller
Posted Jan. 20, 2024 on Expedia
Excellent
Comment from Hotel Management
Jan. 22, 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it. Looking forward for your next stay with us!
by A traveller from Bloomer
Posted Jan. 19, 2024 on Expedia
Comment from Hotel Management
Jan. 22, 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it. We are sorry if you experienced some inconvenience during your stay. We will take your feedback into account to enhance our services and aim to offer an even better experience in the future.
by A traveller
Posted Jan. 13, 2024 on Expedia
Comment from Hotel Management
Jan. 16, 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
by A traveller
Posted Jan. 4, 2024 on Expedia
This room was under LSI properties, thinking that the stay at Ala Moana Hotel would be like previous stays. This stay, room was dirty, dingy sheets, towels, and shower curtains. No wash towels provided, no service, and if you want toilet tissue, plan on purchasing yourself. Not a great experience at all!
Comment from Hotel Management
Jan. 9, 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer you an even better experience in the future.
by A traveller
Posted Dec. 22, 2023
Room bathroom was filthy!
Comment from Hotel Management
Jan. 4, 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it. We apologize for any inconvenience this has caused you. We will take you comments into account to enhance future services and aim to offer an even better experience in the future.
by A traveller
Posted Dec. 18, 2023 on Expedia
stayed in kona tower privately managed room which was dated, stains on sofa, dusty, odor.
Comment from Hotel Management
Jan. 4, 2024 by LSI, Hotel Management
Thank you for your feedback, we appreciate it. We apologize for any inconvenience this has caused you. We will take you comments into account to enhance future services and aim to offer an even better experience in the future.
by A traveller
Needs cleaning
Posted Dec. 4, 2023 on HotelsHad room# 2605, ref/freezer had not been defrosted for probably a couple of months, ice build up and wetting the floor. Shower curtains had not seen cleaning also had a smell to it. Hallway mirror falling apart. Trash behind furniture, lamp light not working. Microwave oven sparking inside.
Comment from Hotel Management
Dec. 5, 2023 by LSI, Hotel Management
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer an even better experience in the future.
by A traveller
Posted Dec. 4, 2023 on Expedia
Shower head and multiple soap holder had soap scum buildup.
Comment from Hotel Management
Dec. 5, 2023 by LSI, Hotel Management
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer an even better experience in the future.
by A traveller
Posted Nov. 17, 2023 on Expedia
The location is great
Comment from Hotel Management
Nov. 17, 2023 by LSI, Hotel Management
Thank you for your feedback, we appreciate it.
