The hotel front desk was wonderful. They gave us bottled waters, lei's, juice & ice cream vouchers. Great location walking distance to beach, shops, food. Free Friday night fireworks that we watched from our room. Beautiful calm lagoon behind the hotel. Great for families with small children to swim with no waves. Airport & cruise ports are just a short uber drive away. Rooms are clean but dated they could use a face life. Regardless i would still stay here again.
Friendly service from start to finish. Valet very help with luggage, parking and even made a run to our car for us when we forgot something. Front desk very prompt and informative. Rooms were clean and we had a WONDERFUL view of the marina and up the coast line. We loved having direct Waikiki beach access as well and it's right next to Hilton Hawaiian Village so you get to watch their Friday night fireworks at Ilikai prices :) .
My only wish is that you didn't have to go to the front desk for ice or that the refrigerators in the room had actual ice makers. LOVE that the only thing we have to do to get new, clean beach towels is swing by the desk on our way out the door. Very convenient and we don't have to wait for anyone to bring them to us. Also love the "bathers elevator" on the other side by the gift shop so there's not water dripping everywhere on the tile when people come in from the pool or beach. OH and don't skip the ice cream shop... it's FANTASTIC!!!!!
Our first hotel in Hawaii. Amazed by the history of this building that almost started the cache of Waikiki. A favorite hotel of Elvis. The hotel Jack Lord stood on in tye opening credits of the original Hawaii 5-0.
Lovely studio room with very workable kitchen.