Ratings based on 928 Guest Reviews

Hear it directly from our travellers
3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Apr. 24, 2024
Comment from Hotel Management
May 15, 2024 by GM Amber Brown, Hotel Management
Thank you for your rating!
5 out of 5
by A traveller

Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Pam, Hotel Management
Thank you for staying with us at our La Quinta Inn & Suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guest is our priority, and we want to make every guest's stay a memorable one by providing outstanding services. It was a pleasure to hear your feedback. Looking forward to having you in our hotel again soon!
5 out of 5
by A traveller

Posted Feb. 17, 2024 on Hotels
Comment from Hotel Management
Feb. 19, 2024 by Pam, Hotel Management
Thank you for staying with us at our La Quinta Inn & Suites. We hope your stay was pleasant and to your satisfaction. The comfort of our guest is our priority, and we want to make every guest's stay a memorable one by providing outstanding services. It was a pleasure to see your feedback. Looking forward to having you in our hotel again soon!
5 out of 5
by A traveller

Posted Feb. 13, 2024 on Hotels
Comment from Hotel Management
Feb. 16, 2024 by Shelby Lewis, AGM , Hotel Management
Thank you so much for taking the time to make this review, we appreciate your business and hope to see you again soon.
4 out of 5
by A traveller

Nice hotel

Posted Feb. 12, 2024 on Hotels
The morning staff was amazing. There were only 2 women and the one that was in the kitchen was so busy due to the cheer comp going on and was still positive and kept the the food coming! There was another lady that was super friendly. The rooms were nice our door had a issue shutting so that was scary. We were charged 50$ for some reason after we left so I'm calling tomorrow about that. The pool was shut down i think that should of been on the app because that is one reason we booked there. Also my Husband thinks there should of been a couch also because there was so much room in the hotel.
Comment from Hotel Management
Feb. 13, 2024 by GM Amber Brown, Hotel Management
Thank you so much for your feedback! I apologize the pool was down we just redone the entire pool and are working on getting it back open this week. The 50.00 hold is for incidentals as long as no one smoked in room and no damages were done then you are just waiting on your bank to release your funds back to your card we just authorized for 50 more than your stay we did not actually charge it. We are also working on doing a full inside remodel this year as well. We hope to see you again in the near future for your stays when stopping through Hopkinsville.
4 out of 5
by A traveller

Posted Feb. 12, 2024 on Hotels
Great stsy, only thing was the pool wasn't open
Comment from Hotel Management
Feb. 13, 2024 by GM Amber Brown, Hotel Management
Thank you for your feedback! I apologize for the inconvenience of pool being down we just had it completely redone and should have it back going this week.
5 out of 5
by A traveller

Nice and clean

Posted Feb. 10, 2024 on Hotels
Easy check in. Conveniently located.
Comment from Hotel Management
Feb. 13, 2024 by GM Amber Brown, Hotel Management
Thank you for your feedback!
1 out of 5
by A traveller

Posted Feb. 8, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by GM Amber Brown, Hotel Management
Thank you for your feedback please contact me directly so I know what issues you had during your stay.
3 out of 5
by A traveller

Posted Feb. 7, 2024 on Expedia
The luggage carts duck. They seem to roll fine till uou put your luggage on and then they turn eith grest difficulty and are hatd to puch o. The carpet.
Comment from Hotel Management
Feb. 7, 2024 by GM Amber Brown, Hotel Management
Yes, the luggage carts only have the front that wheels turn so just have to make sure your pushing the right side so the wheels can swivel.
5 out of 5
by A traveller

Posted Jan. 20, 2024 on Hotels
Comment from Hotel Management
Jan. 22, 2024 by GM Amber Brown, Hotel Management
Thank you for your rating!